Jamf Nation Community

tgoeppinger · 03-01-2022

Our users that have recently upgraded to Big sur 11.6.3 or 11.6.4 have had printing issues to our Ricoh printers. Monterey 12.2.1 might also be affected.We are having to re-install the printer drivers for each user. is anyone else experiencing this?T...

tgoeppinger · 08-06-2020

My school enrolls ipads as non-shared 1 student per device. For the first time this year we have integrated the FACTs SIS with ASM, and then ASM with JAMF. That all is working, in that we can import a class just fine, and all the data comes across OK...

tgoeppinger · 03-01-2022

Thank you both for your answers! Yes, we use SMB, and that is the issue. We are converting over to IPP as we speak.Thanks again!

tgoeppinger · 09-02-2021

MacOS 11.4 and above has fixed the issue for us with our Ricoh printers. Apple had no comment about version 11.4 fixing the issue, since it is not mentioned in the official release notes.

tgoeppinger · 05-25-2021

Did the MacOS 11.4 update just fix this? Its not mentioned in the release notes anywhere, but it seems to be working for me.

tgoeppinger · 05-19-2021

I just pushed out the script in Jamf Pro, and it fixed the invalidfont errors we were getting on our Ricoh printers. Unfortunately, it caused some emails in Outlook to be printed out as gibberish, and messed up the printing of Microsoft Word document...

tgoeppinger · 08-10-2020

Thanks for both of your responses. That explains it. We do not do the "Require Credentials for Enrollment" during enrollment, so there is no automatic process to populate the user info for us. Base on your suggestions we used MUT to upload the names,...

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Ricoh Printer Drivers Clobbered by MacOS 11.6.3 and 11.6.4

How are student names loaded on devices?

Re: Ricoh Printer Drivers Clobbered by MacOS 11.6.3 and 11.6.4

Re: Big Sur Printing Issues

Re: Big Sur Printing Issues

Re: Big Sur Printing Issues

Re: How are student names loaded on devices?