While JSS is working fine and some iPad are enrolling into JSS normally. On DEP iPads we are getting message. "The configuration for your iPad can not be downloaded. The configuration is not available." Any suggestions.

Has anyone tried using a VM as a distribution point on premise??.. Any advice would be welcomed   T.I.A

Hey all! Been struggling with the auto screensaver setting for a while now. Whenever i set the "start screensaver after" setting to 20 minutes in "configuration profile -> login window" nothing happens and it's still stuck to 1 minute. I want this to be set tot 20 minutes or I want my users to be able to set their own time. Setting it to 0 or disabling it kept it still at 1 minute without being able to change it.  Let me know if you need more info! Pretty new to this.. 

Hi there, I have recently started a new roll and am trying to fix up the JAMF instance on site. One thing that is really bothering me is that through deployment I need to have the user(s) enable Remote Management. I keep getting the error On Macs with macOS 13 and onwards, Jamf is no longer able to automatically enable Remote Management. If you haven't already, please do so manually before proceeding forward with deployment.Im sure this is great from a security standpoint for users however, when sending computers to users and asking them to do that is a bit of a headache.I guess what Im asking is, is there a way around this error/warning and a way to enable this with out relaying on the user?Thank you.  

I'm kind of confused here about this version of FileZilla in Jamf.  I 'purchased' about 300 "FileZilla Pro - FTP and Cloud" licenses. I created the available FileZilla app in Self Service from the Computers - Mac Apps - App Store. It installed fine and works, as I transferred files just fine. But I don't see anywhere that it is restricted nor where one would enter a subscription, it did not notify me anywhere that it is a trial.  Does it act like the free app?  It says it is a free app in the Jamf setup (see picture).  In the app blurb it says "Subscribe to FileZilla Pro to begin your 7 days free trial." If I don't subscribe does it just act like the free app? I did build a FileZilla package and had the free app available, but wanted something that would update the app, as many of the Jamf Mac apps do.  Any thoughts are appreciated!

Hello all,Let me start by saying that I'd consider myself a junior JAMF admin. I've got a user that reached out to me because they were trying to change their password via JAMF Connect > Change Password, which works fine for all other users.When she tries to do it, she gets an error "unable to reach any KDC in realm xxxxxxxxx.com, tried 0 KDCs" (realm redacted).I've found some information saying that a krb5.conf file needs to be placed in /etc, and tried that to no avail. The realm in the message is not our actual domain, which is odd. The realm it is showing is actually the end of her email address, which is part of our domain. So say her email is lsmith@presidentialdrinks.com, but our domain is productjb.com, it is showing the realm as presidentialdrinks.com.The machine was not bound to AD, so I binded it through Users & Groups, and still getting the same message. I was able to manually reset the PW through our AD system, and JAMF picked up on it and made h

Help! We're migrating to Jamf Connect from AD, and we've done successful testing and migrations and I've been setting up user accounts with no issues. But all of a sudden today when I went to change someone's password using the menu bar agent, I got this error: "Unable to reach any KDC in realm xxxxxxx, tried 10 KDCs"Nothing has changed in our infrastructure that I am aware of; does anyone know what would cause this? I am freaking out a little.

We have Configuration Profile to disable Apple ID in System Settings. <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>DisabledSystemSettings</key> <array> <string>com.apple.systempreferences.AppleIDSettings</string> </array> </dict> </plist> It works some of the time. I made sure the devices don't have pending or failed commands. Some times require a simple restart but most of the time require pushing the profile out again, inventory update, or send blank push. What am I missing?

hi all,anyone found a way to disable/lock itunes or parts of it? especially files transfer.

We have 802.1x on our Mac's configured by a Configuration Profile.  There are settings to authenticate to the network before login using a Device certificate to get network access.  I've just tested upgrading a M2 Mac Mini.  Upgraded from Ventura to Sonoma and after that the machine wasn't getting network so I logged in and manually started the network and was prompted to choose the device cert.  After doing that and authenticating to allow a change it connected.Later in the day I upgraded the machine to the beta version of Sequoia (15.0) and this time again, no network so logged in and again manually started the network but this time didn't have to choose the device certificate.Has anyone else seen this behaviour with upgrades?  Any ideas on how to fix the problem as we want people to keep their machines up to date.

We have a lot of older packages building up (pun intended) in Jamf for things that were older original installers, patch management packages, etc., and I was curious as to how long I should be keeping these things around? Obviously don't need the Firefox installer from 6 months ago, for example. What are some folks doing for managing that? Comb through every 30/90 days and delete things? Thanks!

Hi GuysI am struggling since multiple weeks with this new feature device compliance in jamf PRO und Azure Compliance.Everything is setted up like described here: https://learn.jamf.com/bundle/technical-paper-microsoft-intune-mobile-devices-current/page/Configuring_the_Intune_Integration.htmlThe connection between jamf and azure is fine. Partner Device Managament in Azure also fine.Following scenario:I tested 5 devices.one device (my productive) is the only one which was running the complete registration with company portal and jamfaad (jamf conditional access app) completely and the registration process was done completely with the steps in this screenshotall other devices are not runningi tried all other device multiple times (after clean install of macos) with my user, with another testuser, with another productive user from 2 colleaguesafter some longer troubleshoot i checked in terminal with log show --predicate 'subsystem CONTAINS "jamfAAD"' --last 30m​ and receive

I am running into an issue on big sur with prestage enrollments. After passing language and wifi, I run into the error stated above "an error occurred while obtaining automatic configuration settings" on the remote management screen. I have followed the vidoes and set my prestage to the same settings, yet big sur will not pull the configurations. On Jamf Pro 10.27. Any help would be appreciated.

One of our App dev teams is looking to use AWS EC2 mac for their pipeline.  Our security department wants this managed like any other Mac in our environment.  I know very little about AWS and these instances.  Anyone got step by step guide or suggestions?

Hi there,I'm not sure if this functionality exists for MacOS, but it does for Chromebooks, and it's pretty amazing, so we'd like to leverage it for our iMac labs at the very least, and if it works there maybe go org-wide with it. The problem is I'm not sure what method to attack this problem with.Currently our iMacs (like the rest of our Apple computers) are AD bound. Users log in with a mobile account, and use Enterprise Connect for password management.I know that Macs support Kerb/SSO authentication, and also that Google's SecureLDAP can work for macOS as well, but what I really want is for the login screen to show me a Classlink login page so users can sign in with a QR code badge.Since our Google accounts use Classlink as their IDP and show the splash page when you try to log into them via web browser, I started going down the rabbit hole of getting a test machine bound to Google Secure LDAP, thinking it might spawn a splash page for Classlink login. But now I'm realizing that mech

To support the migration from the legacy Conditional Access integration to the new Device Compliance integration, we published an update to our Cloud Connector that supports integration with Azure Government Cloud (GCC High). This feature is now enabled for Jamf Pro 11.7.1 and higher in all hosting regions and for all on-premise customers. Additionally, for customers using Jamf Cloud Premium Plus, the Cloud Connector is now available to connect to Microsoft Azure commercial cloud.  How to: In the Device Compliance settings of Jamf Pro, select “US Government” as the “Sovereign Cloud” to integrate with Microsoft Azure Government Cloud.  Note:  Jamf Pro on-premise customers will need to add a network rule to grant the server access to a new hosted service by Jamf Cloud Connector: Outbound TCP Port 443 to  registration.cloudconnector.gov.services.jamfcloud.com Resources: https://learn.jamf.com/en-US/bundle/technical-paper-microsoft-intune-current/page/Migrating_from_ma

New to this community so please be kind. I have noticed that if i enable File Vault i can no longer remote desktop onto that machine. I use apple remote desktop to manage a lot of Macs, so is there a workaround?

I have a requirement were wanted to hide or uninstall below MacOS default application i.e. (Freeform, Mail, Messages, Music, TV, Stocks, Chess)Is there any way I can achieve this?

Hello,We currently have a Configuration Profile in place which automatically manages the MacOS updates. This is working well and tends to update after a week or so after an official release.The only issue is that this has removed the option for the end users to manually check for available updates. The message is now 'Updates for this Mac are managed by xxx 'Is there a way I can enable a select few users to retain the ability to manually check for updates and install as required ? Thank you  

I have JAMF pro cloud instance and when I enroll new device using PreStage Enrollment, all my 12 application installations show ''background items added" notification on the right side of mac devices. can we mute these notifications?

Does anyone have a good method to pull al list of all applications across all machines? We have Jamf Cloud so I am not sure if I can run SQL queries directly against the DB. Preferably something I can get to Excel so I can filter out all the Windows applications on VMs.

Hi,Does anyone use a Mac script to mount AD SMB Path as home folder. I am trying to get it working but struggling to get it to mount the SMB path.The current script looks at the current user in AD and gets the SMB Path. But doesn't mount it. Does anyone use a script to do the same? Script:#!/bin/bash# Log writing functionwritelog() {echo "$(date): $1" | tee -a /var/log/smb_mount.log}writelog "STARTING: User drive mount"# Check if the user's personal network drive is already mountedisMounted=$(mount | grep -c "/Volumes/$USER")if [ $isMounted -ne 0 ]; thenwritelog "Network share already mounted for $USER"exit 0fi# Retrieve SMBHome attribute for the current userwritelog "Retrieving SMBHome attribute for $USER"ShortDomainName=$(dscl /Active\\ Directory/ -read . | grep SubNodes | sed 's|SubNodes: ||g')adHome=$(dscl /Active\\ Directory/"$ShortDomainName"/All\\ Domains -read /Users/$USER SMBHome)if [ $? -ne 0 ]; thenwritelog "ERROR: Cannot read ${USER}'s SMBHome attribute from '/Active D

I am having random apps installing on iPads after manually wiping them, updating the ios and re-enrolling. Clearing pending and failed commands with the mass actions has not seemed to work. I have even checked the iPads I was working on to see if they had any leftover commands and they would all be cleared. But when it gets to the home screen and connects to our wifi, it will start downloading random apps. Only two apps are set to be pushed as they are required by our district. I shouldn't be getting, for example, two different graphing calculators loading on these iPads. Does anyone have any ideas as to why this might be occurring? Thanks.

I have been trying to get Camtasia 2023 to install with JAMF for 2 weeks solid. I am following their Enterprise guide Enterprise Install Guidelines For Camtasia on macOS and I am not getting any luck. I have followed all the steps in creating the LicenseKey file, put into the proper location, and gone so far as to package that separately and deployed that and the Camtasia package (downloaded from the AutoPKG app). Camtasia installs fine, but upon launch, it does not grab the License information. The next issue (which I know is moot until I can solve the first issue) is I would like to utilize all of the "Deployment Options" that are listed on the document above. When I try to do just the one where the software doesn't display the sign-in page, the software cannot see the app license anymore as a valid license. I don't understand why that is.What makes these options difficult is that the plist that they write to isn't created until after the software is launched for the f

I'm having an issue where when I setup screen sharing in macOS when I specify a user to have rights to remote into a Mac using screen sharing the password doesn't work. It just shakes the screen. I did verify that user has rights to Observe and Control (both boxes are checked). If I leave it as Allow access for All Users the same username and password works fine. Is anyone else having this issue? If so, were they able to resolve it? I want to enable this but I don't feel comfortable leaving this open to all users. Thank you!