Hello, Our instance was upgraded to Jamf Pro 11.2.1 this past weekend. Now I'm unable to command click (on Mac Chrome/Safari) or Control Click (PC Chrome) links and have them open in a new tab, instead they are opening in the current tab. I do this ALL OF THE TIME. Please fix asap. (this is still working in non-jamf browser windows) thanks, chris

As anyone moved between Josh's LAPS project. And the Jamf implementation of LAPS?I've found myself in a situation where the former was implemented, and we need to move to a system with vendor support.I'm trying to find out if it'll continue to work on the existing machines if I switch the install package policy off. 

Howdy!I am trying to install an app called SwitchResX on some Macs to allow more control over resolutions for the end users. All my other apps have been installing fine within Self Service, but I can not get this one to install at all after setting it up in Composer and then deploying it. The only difference is this app does not install in the Apps folder but in the System Settings/Preferences on the Mac. Are there any additional resources or things I should look out for when trying to install this type of application? 

Hi, I have been having some issues with using the Jamf Connect Notify Screen feature. I have been using the Notify feature for a few months now and it had been working fine. Recently however, about a month ago, half way through the Notify slides/script, the screen will go black for about 10 seconds and then it will go back to the login screen. After you log back in, the notify slides become out of order and sometimes repeat slides. I have Notify set to run for about 45 minutes to make sure that all applications download before the user reaches the desktop and even with this issue, everything still gets downloaded.Things I have tried doing;New prestage - thought maybe server issueOld prestageNew packageOld package - a package that worked before and doesn’t nowMaking sure no conflicting policies or config profilesMy question is has anyone ran into this issue before and how was it resolved?Jamf is still new to me, so if I forgot any information, please ask and I will provide.I will provid

Just done some test to understand the behaviours of Prestage admin LAPS. Here’s the details:1. Prestage admin is setup with static password. LAPS is off. No Jamf management admin is set up.2. Enrol Mac A3. The admin account is confirmed that it is created in Mac A.4. Turn on prestage admin LAPS.5. Enrol Mac B6. The admin account in Mac B is created. Its password is rotated once enrolled and confirmed it is rotated after being viewed in Jamf Pro 1 hour later.7. Mac A LAPS remains off. Password is not viewable in Jamf and not rotated. This is my test result in Jamf Pro 11.3, not sure if it is the same in your environment? And how can I enable prestage LAPS for Mac A?

I'm thinking this is an easy one but I'm having trouble finding this information.  Does anyone know what settings would determine whether or not you get the Delta upgrade of Full App Installer when checking for Mac OS upgrades in the system settings? When I log into a Mac, it serves me the 5-7GB delta upgrade file that doesn't require admin credentials to run. When one of my co-workers logs into the same computer, it forces him to get the full app installer through system settings.  My suspicion is it's something to do with update deferrals in our Restrictions config profile, which my account is exempted from.     If anyone knows it would be greatly appreciated. 

Hello all,Forgive me if this is an obvious thing I'm missing. I'm trying to configure our MAU to automatically force apps to close when the user initiates an update from the popup notification. Right now, initiating an update will hang if the app is open. I believe it will eventually force the apps to close once the final deadline is reached, but users would like the aps to close if they assent to the updates before the final deadline. Any guidance would be much appreciated. Thanks in advance!

Is there a way to either create or assign an admin account as the "management account" after enrollment? We were told by Jamf to turn off that feature in the user-initiated enrollment settings due to the recent issues that setting presents when enrolling (PI113195 - Account Creation is skipped if a management account is enabled under UIE on Mac OS Sonoma).Obviously this isn't ideal but since we've had to turn it off, wondering if we can create an admin policy on newly enrolled machines and somehow make that the management account? Hoping that can be done. Creating the account is easy but unsure if able to tie it as the management account ¯\\_(ツ)_/¯ 

Does anyone have a script or know of an agent/daemon that I can use or edit to alert for when a user clicks on - request admin privileges on Jamf connect? 

Hi all,how can i set the default phone app in facetime settings via bash script? We need to change this setting to a custom app for all managed computers after installing the custom app via policy.Facetime -> SettingsgreetingsFrank

Help me to Keep safari on up-to-date in monterey/ventura/sonoma using Patch management in Jamf Pro.

Hello! We had an iPad stolen by a staff member. I disabled the iPad and was able to get the location. This helped HR retrieve the iPad and I now have it back. HR wants to know what is on the iPad. Unfortunatly the iPad went dead while it was missing and now I cant take it out of lost mode as the ipad will not grab a network connection to grab my disable lost mode command. Is there any way to disable lost mode without wiping the ipad? Thank you,

Having a weird issue on a macOS 14.0 system. I had the system enrolled in our production server and wanted to to move it to our Dev server for some testing. Removed mdm profile, removed it from Production pre-stage and deleted it from jamf. Re-assigned to dev MDM in ASM and added it prestage on Dev. Ran sudo profiles renew -type enrollment,  got the enrollment prompt but then received and error  "enrolling with management server failed NSCocoaErrorDomain:3840". So I removed it from the Prestage, then unassigned it in ASM but I am still getting the enrolment popup even after multiple reboots. I can see its still trying to enroll into our Dev server as its showing the dev pre stage in the learn more about remote management. Wondering if there is a file to remove that can clear this?    

Hi,Unfortunately, we have a problem installing an app on a few devices.An error message AMSErrorDomain 203 appears.Unfortunately, we can't do anything with this message. It is also strange that it only affects some devices:"AMSErrorDomain erreur 203. / The operation could not be completed.(AMSErrorDomain error 203) I No server with the specified host name was detected.detected. The operation could not be completed. (kCFErrorDcmainCFNetwork erreur -1003.)"What does that mean? Where can we find the problem?Regards and thank you very much in advance. 

Due to security restrictions within my environment, I have spend an considerable amount of time to install JAMF without having an internet connection to my server (it took me a long time as I was not well-versed in linux as well but it was one of the project's requirement). I would like to share it here so that others will not have to go through the same experience that I did and benefit from this post. Operating System: RHEL 7.7ISO Used: rhel-server-7.7-x86_64-dvdJava Version: openjdk 11.0.6mySQL Version: mysql community server 5.7.28JAMF Version: 10.17 RPM Needed For mySQL Installation:mysql-community-libs-5.7.28-1.el7.x86_64.rpmmysql-community-common-5.7.28-1.el7.x86_64.rpmmysql-community-client-5.7.28-1.el7.x86_64.rpmmysql-community-server-5.7.28-1.el7.x86_64.rpm mySQL InstallationStep 1. look for existing mariadb by executing:rpm -qa | grep mariadb-libs Step 2. Remove mariadb by executing:rpm -ev --nodeps mariadb-libs-xxxxxx Step 3. Install mysql-community-common by executing

Hi, How do I create a report of the publisher of each app on every device?

Hi, How do create a report of the publisher of each app on every device?

Wanted to see if anybody had an extension attribute that would report the Webex teams version. Seems that Teams reports under applications the version that was originally installed. We leverage auto updates through the application and trying to find best way to report on that.

Hi All! I finally figured out how to enable (show) private data in Unified Logs in 10.15.3+ now that cmdReporter's private API tricks have been disabled and thought I should share. You can load this config profile locally with no issue, but this config profile needs to be signed before uploading to Jamf with something like: /usr/bin/security cms -S -Z "$SIGNING_CERTIFICATE" -i "$UNSIGNED_PROFILE_PATH" -o "$SIGNED_PROFILE_PATH" Testing: log stream --predicate '(subsystem == "com.apple.AccountPolicy")' Unlock a system preference pane, you should not see any "<private>" entries and see full details about user and record type. And here is the actual profile: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>P

We are about to make a major push into encrypting our Macs with FileVault 2, starting with 10.8.x devices and moving down to 10.7. I've followed the whitepaper on Administering FileVault 2 on Mountain Lion and have it working OK in the lab, but I did notice that if a user reboots his/her Mac and does *not* enter in their password (using Current or Next User setting) to begin the FileVault process, that the machine simply reboots. FileVault 2 encryption never beings, and because the policy set to run only "once per computer", it never runs again. I am wondering if there's away around this. Specifically, how can I configure the policy to reapply itself on machines that are not encrypting or that are not encrypted? Is setting the Execution Frequency to "Ongoing" the proper course of action? Is there anyway to remove / hide the "Cancel" button when the user is prompted to encrypt? thanks,mike

One of our enrollment technicians has come across an error where scoped apps won't install. The error message that is under the failed command is "Couldn't communicate with a helper application" Its an iPad and it's trying to install the Gmail app. See the attached screenshot. What could cause this? What can be done to prevent it?

There is a user who has an unencrypted internal drive. His jamf profile should be requiring him to enable FileVault. However, we he restarts or logs out of his device, he is not prompted for FileVault to be enabled. He is already enrolled in jamf but the "Install Configuration Profile Disk Encryption" is stuck as pending. I've tried sending a blank push. Is there a way to push this policy so they are encrypted without having to unenroll and re-enroll their MacBook? They are on an Intel Mac.

Jamf Nation- The privacy of our customers' data is of the utmost importance to us. Yesterday, we learned of an issue in the Jamf Nation Feature Request portal related to the exposure of limited user data. This was limited to Jamf Nation user data, did not include password data, and did not impact any other products or user data outside of Jamf Nation. This issue is now resolved. We will provide updates as they become available and we complete our investigation. Thank you for your continued patience in this matter and we apologize for the inconvenience that this has caused. Jake BernardyVice President, Global Customer Success @ Jamf

Just had to rebuild the installer package for the Cisco Secure Client. Dumped the choices and attempted to deploy. The deployment would not install. Turns out the dump from installer of the choices xml file is malformed. I was able to put together a working xml from my 4.10 package. We are only installing the VPN module but all the others are there to enable. Here are the contents<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><array><dict><key>attributeSetting</key><integer>1</integer><key>choiceAttribute</key><string>selected</string><key>choiceIdentifier</key><string>choice_vpn</string></dict><dict><key>attributeSetting</key><integer>0</integer><key>choiceAttribute</key><string>selected</string><key>choiceI

With injection add-ins for Outlook being removed in May we would like to know what Outlook Add-ins users may of installed. Is there a Jamf EA or script to find this out