Hi all,Is anyone using super and running into errors when trying to apply updates on Apple Silicon Macs?The API keeps failing for me while waiting for the MDM command, ScheduleOSUpdateScan, to return a response. It auto times-out after 5 minutes. If I check the computer's record in Jamf I can see the command, but it sits in a Pending state for more than 10-15 minutes.Has anyone else run into this issue?

Using ADE, without using Managed Administrator or the Additional local accounts options. (Or with them on for that matter). Even an entirely regular unmodified setup assistant created admin is not receiving the secure token after logging in.MacOS Ventura Jamf Pro 10.44This is only happening when using ADE."Can you grant a secure token with sysadminctl" - No the admin account is not allowed.I think I've won and found a way to deploy a laptop that's incapable of issuing a secure token when using ADE.

At initial launch, AC 1.7.4 launches a dialog box requesting the user to accept a license agreement. After acceptance, the dialog box is never seen again. I am trying to script the installation of this application and I have not yet figured out how to suppress this dialog box. I have used both fseventer and Composer to try to isolate the file and I have performed a "defaults read ~/Library/Containers/com.apple.configurator/Data/Library/Preferences/com.apple.configurator.plist" but I am not finding any clues. I would appreciate any guidance or clues. Thanks!

We've been having some sporadic Mac devices lose items/icons in their menu bar and both Chrome and Slack (main tools in the company) open but do not load anything. Just spinning wheel. Also Privacy & Security in System Prefs (Settings) would not load either. The devices still were connected to their wifi and could use Safari to browse the web. This has happened to about 5 users out of 45 macos devices.This started happening a few of weeks to our fleet after enrolling into Jamf. Trouble shooting included rebooting, shutting down, entering safe mode. Nothing in activity Monitor was taking up resources as the Mac was idle. I checked logs on all the devices and initially believed from the install.log's that it was a softwareupdate running in the background so i deactivated deffered updates and auto updates.With the last user, experiencing all these symptoms, i was able to get some time to dig further. We use Jamf Compliance Editor to upload plists and compliances to CIS Level 1 +

Hello, we where able to deploy a self signed certificate via JAMF configuration profile using the certificate manager. Unfortunately the certificate is not set to trust. I can set it to trust via command line but I would need to find a way to deploy the certificate file to the macbook laptop then run a trust command via script. Unfortunately there seem to be no documented way to do this. How can I achieve my goal. How can I deploy a self signed certificate and tell all our jamf computers to always trust that certificate.

Hello Jamf Nation! We recently released Jamf Protect 4.0.0 which includes significant enhancements to how analytics are managed, standardized versioning for the Endpoint Threat Prevention database, new accessibility theme options, and the ability to export a CSV report of your Insight Compliance Report dashboard. Analytic SetsAnalytic Set enhancements include an updated Analytics screen, and an improved workflow for managing groups of analytics and associating the analytic sets with plans. For more information, see Jamf Protect Analytics. Endpoint Threat Prevention Database VersioningThe threat database versioning has been standardized across all customers to improve version visibility and reporting. New Accessibility Theme OptionsAdditional accessibility theme options have been added to the user menu in the upper-right of the Jamf Protect web app. Insight Compliance Report CSV ExportYou can now export a CSV report of your current Insight dashboard view on the Insight dashboard and on

Well hello! Recently, I've been unable to upload Google's Chrome Enterprise PKG into Jamf School without getting the error "Could not parse payloads of product archive". I chatted with Jamf support quickly and it sounds like they know about it as its how Google packages the app but any of their 'solutions' didn't work. If I add it into Composer and try to convert to source I get "Converting to source failed". I am out of ideas so hoping someone else has come across this and figured out a solution.

Hi, we have recently set up a configuration profile for the Azure SSO Extension, and installed Microsoft Authenticator on all devices. - But I cannot verify if it is working or not.When I open Authenticator after enrollment, nothing seems different; I still have to sign in, as if I used it on my private device.What to expect, how is the sign-in procedure? - Or should I be able to see something in Authenticator's settings?I miss a lot of documentation on this.Thanks in advance.

We are trying to find out if there's a way to schedule configuration profiles to be pushed out and pulled back at specific times. Similair to what is done in Jamf Parent.It looks like this feature is available in Jamf School with a 'time filter'? but have not seen this in Jamf Pro. I am aware that there are other ways to accomplish this task via our firewall, and am aware that this feature has been widely reported as unreliable. Was tasked to investigate this feature if available.Thanks all! 

Good morning,I am wondering if anyone has any tried and true method for searching for the existence of a file on a specified scope of machines? We are being asked to look for a specific file that would determine if a certain add-on pack is installed for Virtualbox. Any tried and true methods for running a process on a specific list of machines and determining if a file exists?ThanksD 

Hi all,  I have an NFR license with Jamf PRO. I am just trying to download it onto a MacBook to test.  I get this error message here when trying to download the Configuration Profile? I am not sure if this is right way to do this. Is there another way in which I can get Jamf PRO installed onto the MAC, is there a guide I could follow. Thanks

Hello,I just bought my first Apple device, the Macbook Pro 2020 M1 (bought second hand), the problem is that I have the impression that it is linked to an apple MDM program, because I receive random notifications from "DEP". (I have no idea what that is, my first time seeing it)I wanted to know what it is exactly?I knew about this forum from a link I found after running a request in the terminal "sudo profiles show -type enrollment" where I got a lot of information about a famous company, Screenshot: https://ibb.co/b2pVW9LNote: as I told you above, this is my first time buying an apple device, I'm a bit lost, since I always used windowsThanks(translated by deepl)

We had been making use of the Content Caching Module in Jamf School for many years to take pressure off of our Internet, however this is still in beta and has been failing to cache files for some time (I can't be certain of the exact date). I have since uninstalled the Caching module as it does not appear to work anymore and appears to have been installing older settings and profiles on our devices that were cached before the module stopped working.At this time I have configured 2 Mac Minis and an iMac with Content Caching in order to take pressure off our Internet. I would like to make use of the Content Caching module rather as this was more efficient and reliable than the Content Caching feature available on networked Mac OSx devices. Is there any way to speed up the process of fixing this module? The message I have on the module (when enabled) is:Due to recent changes in the macOS system store download process, the Jamf School Content Caching daemon cannot currently deliver pa

HI- so if we are pushing out updates to Ipads with security PIN enforced- how long after the devices are first unlocked after a reboot do we have the ability to push apps/changes? I know it has to have an unlock once after a restart (such as IOS update); but is there a timeout period before apple restricts the ability to push apps/changes? Thank you

Hi,we use the iPad as shared iPad.It can take days or weeks for updates to be completed on all devices. I can see only one reason: the update fails because a user is logged in. For these iPad a "temporary session" is shown. I suspect this is a guest. If I log off this account, then the update succeeds, at least sometimes. But sometimes it does not.Can I configure such an automatic logout in JamfSchool?Are there other reasons why the updates take so long?Best regards,Ralph

Hi AllWe recently enabled Auto-Enrollment on our Jamf Now and started testing our some auto-installed apps. One of the apps we are installing automatically is the Trend AV solution however it seems to keep on failing for some unknown reason. See below Install didFailWithError: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “WFBS-SVC_Agent_Installer.pkg”." UserInfo={NSFilePath=./preinstall, NSURL=#tmsecurity.pkg -- file:///var/tmp/TrendMicro/WFBS-SVC_Agent_installer.pkg#Distribution, PKInstallPackageIdentifier=com.trendmicro.tmsm.application.trendMicroSecurity.tmsecurity.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “WFBS-SVC_Agent_Installer.pkg”.}Aslo , /tmp/PKInstallSandbox.taKqhy/Scripts/com.trendmicro.tmsm.application.trendMicroSecurity.tmsecurity.pkg.HMedNp/preinstall: line 261: ./PE_InstallPluginPane: Bad CPU type in executableAny idea how this can be fixed? Note that this a

Hi all, we are trying to finalise a roll-out of Jamf for Mac management, with zero-touch from IT. Devices are enrolled automatically to our Jamf MDM server in Apple Business Manager, and ideally we'd like to send devices directly to users, for them to unbox and run through Jamf Pre-Stage Enrollment.The issue I have seen, maybe one in every 10 builds, is enrollment will not complete correctly. We have a device at the moment that hasn't renamed correctly, hasn't deployed all Enrollment Complete software/policies, and hasn't deployed all config profiles (including FileVault enablement).Running this command locally on the device will essentially re-run enrollment:sudo jamf policy -event enrollmentCompletebut my concern is sending a device to an end-user, the device doesn't enrol correctly, the user tries to work on the device but doesn't have Office apps, or the device doesn't meet security requirements, such as disk encryption.Does anyone have any advice please?Thank you

Hello all,We deploy Xcode Command Line Tools to all mac machines in our org, one issue is having to deal with Xcode CLI updates.When trying to update via command line using softwareupdate, it reports installed, then when checking again they will show back up.Is there a way to update on current macs, or is this just borked?

Is it possible to fully automate the wipe of an Apple Mac Mini?Currently, I have a lab of M1 Mac Mini's, these devices will be used by students in an open lab environment.  they are configured in a prestage enrollment that seems to be working fine, but when I click the "wipe computer" button from the management tab of the device, it begins the process to wipe the computer correctly, but, it then stops after is activates the device.  I have to physically go acknowledge the activation to move the process along.  I'm hoping to find a way to automate this.  Then, I have to manually start the os install which I would like to automate this too, and after I start the OS install, the device enrolls successfully, but then stops at the user creation screen, and requires me to create a user.  Because this is an open lab environment, at the moment, we do not need to create a new user.  I would rather JAMF fill this information for me, then JAMF configure that user to

Hi, I have been asked to look at packaging and deploying Python, with a numver of additional applications - TensorFlow 2, scikit-learn, PyTorch and Matplotlib. These are the only ones for now. Where I am stuck is that I am not unsure how I'd go about doing this. One suggestion is using Anaconda as the Python install and then adding each in its own Virtual Environment. I'm just wondering when to start. Would I potentially install on a reference Mac and then capture as one instance using Composer or could I package/deploy Anaconda and then use individual scripts to install the applications or somehow create individual packages of the applications that can be deployed individually and link into the Anaconda install, independently? If, of course, I am even on the right track here. Our build is macOS Catalina 10.15.7. Thanks for any help or advice.

I guess the subject says it all, Jamf Connect Stays Open when Selecting Connect.  After the latest update to 2.20.1 last month, it worked.  It just recently stopped working as it should (connect and close).  I also have seen this work as expected and not at times over the years, so don't know the mechanics behind it.  Has  anyone seen this or know why this happens? I can select change and reset password, and the Azure window opens and I can change or unlock it there. Company Portal is OK, as device shows enrolled with Jamf. (I don't think that has anything to do with the issue I have though). Thanks for any info you can provide! 😀

Hello Everyone,I am still pretty new here so bear with me on this one. Our organization uses binds our Macs to AD and people sign in to create mobile accounts. These accounts have admin privileges but some things are restricted. For example, terminal access on mobile accounts is deactivated. When you open a prompt, the terminal window says "process complete" and doesn't let you enter anything. What kicked this all off is that we recently installed SPSS v. 29 on a machine and noticed that the local Admin account can run it fine but the mobile account cannot. In the local account, we noticed that SPSS launches a few terminal commands to load Java and launch SPSS. We suspect that the mobile account can't launch SPSS b/c the mobile account access to terminal is blocked.In the process of troubleshooting, we used the chmod 777 command on the SPSS folder in Applications to make sure the mobile user had rights to this program. Then we tried a few ways to modify access to Terminal (with a root

I am trying to figure out a Smart Computer group that can see which Macbooks have not registered with AAD yet and need to.The setup guide says to use a group for if the Macbook has the Company Portal app. Which is great for the first run but what happens if user ignore or it fails part way.I have come across this past on an EA, but it seems this should no longer be needed: Solved: Intune Extension Attribute - Jamf Nation Community - 211981I also like this idea but no mention of how the smart group was done: Solved: Jamf policy frequency every hour - Jamf Nation Community - 263626I see the items that Intune adds, such as Computer Azure Active Directory ID, Conditional Access Inventory State and others.But I can't seem to get a group that works to show me Macs that do not have those. It seems to want to filter off a value that would be there versus not existing.Thanks

I've tested with empty packages and our Apps Package, there are no errors, there are also no references to it downloading in the install.log. It will then install during a policy trigger, but when done via prestage enrollment, it just skips over the package.I've run out of ideas.

I'm guessing this is a long shot. Our district just bought a ton of M1 macbook airs with Kensington Thunderbolt docking stations. The problem we are seeing is that if the macbook is restarted, the docking station does not communicate with the computer until either the docking station is power cycled or the usb-c cable is disconnected and reconnected to the macbook. I'm guessing this is no, but is there anyway to script disabling the Thunderbolt ports on the macbook air for like 5 seconds and then re-enable them? Then I guess this script could be dropped into a policy that runs at start-up.