Hey Guys,is there a way to build a smart group for "not used" Apps in the last (maybe) 10 days?We want to shorten our Browser List and remove Firefox, but first to all Devices that don't use Firefox.I checked the box for "Collect Application Usage" and we see the Usage Information in the Computer Objects. I just need a way to collect all information into one Group to scope the removal script.Thanks for some Advice!

hellow community, i need your help today with a DEALY issue after applying the following script in Jamf Pro. after adding the script into Jamf there is a delay with the logon for the end user.username="$3"serialnumber="$(ioreg -c IOPlatformExpertDevice -d 2 | awk -F\\" '/IOPlatformSerialNumber/{print $(NF-1)}')"ip="$(ifconfig | grep 'inet 10' | grep -m1 -o '\\d\\{1,3\\}\\.\\d\\{1,3\\}\\.\\d\\{1,3\\}\\.\\d\\{1,3\\}' | grep -m1 '10')"#echo ${username} >> /usr/local/bin/Logs/logs.txt#echo ${serialnumber} >> /usr/local/bin/Logs/logs.txt#echo ${ip} >> /usr/local/bin/Logs/logs.txt

Our clever students are now switching their bluetooth off so that Apple Classroom doesn't work on their iPads. Is there a way for me to force it to be always on? At least whilst they are on campus? Or maybe get a notification if it's turned off? Just strategizing first to see what you guys say for an easier option.

Hello,we are facing the following situation:In a 1:1 Scenario (sponsored BYOD) the provided iPads belong to the students, so we are not allowed to fully manage them with Jamf. Nevertheless we use User Registration and deploy some profiles with settings like WLAN Access etc.What we are looking for is an option for location based WLAN Access and/or deployment of profiles: The students should be able to apply a profile (automatically) when entering the WLAN at school and also the profile should be deleted when leaving  school (or the WLAN).I did some experiments with Jamf places, but it did not really work well. Some experiments with the external IP Adress of our school and various subnets/places did not work either.So is it possible to establish a workflow like described above or are there third party products to provide these functionality?We use Jamf School. i have no experience with Jamf Pro - is this possible within Jamf Pro?An help or suggestions  would be very welcome&nbs

We are having numerous (but not all) Macbooks failing to enroll in jamf when they are first being setup. They are not installing self-service app and do not show under computers after setup. Weird thing is that config profiles are being installed. Some of these are M1's and others are Intel based systems.Can someone point me to what logs we could look at to see why these are failing?

Hi all We have an EA in place to retreive the Apple update server CatalogURL that's set on each Mac, it works consistantly on all our 10.9 machines but i'm getting incosistent results from 10.10 and 10.11 machines. We're pushing out the CatalogURL in a computer level Configuration Profile so it adds the CatalogURL to /Library/Managed Preferences/com.apple.SoftwareUpdate.plist andnot to /Library/Preferences or /var/root/Library/Preferences If i run jamf recon the EA reports back with no result on about half of the machines if i then run the command directly on that Mac in terminal (the plist definitely has a CatalogURL key within it) As root defaults read /Library/Managed Preferences/com.apple.SoftwareUpdate CatalogURL i get Segmentation fault: 11 as admin sudo defaults read /Library/Managed Preferences/com.apple.SoftwareUpdate CatalogURL i get no result as admin without sudo defaults read /Library/Managed Preferences/com.apple.SoftwareUpdate CatalogURL i either

I'm trying to run Crowdstrike on a VM for macOS Ventura 13.0 but it fails to install - when I check the logs in jamf I get this error:Installation failed. The installer reported: installer: Cannot install on volume / because it is disabled.installer: The version of macOS is too new.Does anybody know how to fix this?

Hi all,I have enrolled 25x ipad before I upload the inventory preload csv, is there a method for jamf pro to sync/update the data information from inventory preload? 

We are having issues connecting to Monterey Macs with ARD suddenly.  We enable Remote Management during setup with a script (down below) that uses the kickstart command to activate, set access to specified users, specify the local Administrator account that is on all machines, and finally allow that account all privileges.  This allows us (IT) to remote into machines while they are in one of our buildings/on our network to work on them or help users.  Some of our machines run a second script that allows another local account on them for teachers to access but with fewer privileges (basically observe and message only).  When connecting to a machine, ARD will give the following error:Screen Sharing is grayed out in System Preferences as usual, but unchecked.  We're not really sure what caused this sudden change.  We do get the occasional 'black screen with mouse only' issue, which we resolve by sending the Disabled Remote Desktop command from the Mac's manag

Below is a screenshot of the Jamf School Profile/Settings interface.I am confused about how to do this overall. Is the idea that you basically create holistic settings that are all encompassing for a type of device, and you put all of the things and stuff in one, and only apply "one per device" or is the idea to be granular and only for example configure the WiFi, Certificates, DNS Proxy if needed, and that's it.If the idea is to be more modular, is there any type of guide that covers which policies can conflict in which case it's a race condition to determine which profile is applied if there are conflicting settings that would prevent the other profile from applying?If I had to guess it should kinda look like this.Modular profile 1 - Connectivity related settings only. So WiFi, Certs, and anything needed to get your content filter to work on the device. Beyond that, I don't know. How should these things be chunked up, or should it be that beyond the connectivity profile, that it

Hello Team, Our organization's mac devices are getting managed by JAMF but device has to be registered in Intune/AAD to implement conditional access policy, and this process is manual, I mean users are supposed to open Self-Service app and run the Intune registration app to follow the next steps to register their mac in Intune/AAD. My question is that, is it possible to automate this job so that all mac devices will be registered automatically in Intune/AAD at the time of enrollment in JAMF?

Dear Community! I am having a hard time finding a solution for scheduled machine restarts. I have plenty of mac devices in my fleet and my users tend not to restart their machines once in a while so I wish to set a two week / 1 restart schedule for instance every second week wednesday 17:00 in the afternoon - so they dont come complaining that they are out of memory and their machines are slowing by the day. Does anyone have any ideas on how to do this? I even wish to have a countdown and a notification to save everything because your machine will automatically reboot in 30 minutes (for instance).  Is this possible to do in Jamf?  Thank you in advance!David

Hello,Our institution is using Jamf | Pro. One of the requirements for computers in our labs is that we ensure we have the same keyboard input options (with many different languages available as inputs) across all of our Macs, while maintaining the standard U.S. keyboard as the default input.I understand there are many ways of producing the .mobileconfig files for delivering a custom payload as a configuration profile. I'm beginning to learn the options provided by iMazing profile editor, for example; however, I haven't found any configurations within it for managing keyboard inputs.So, I used a test computer and made the keyboard input preferences on it that we want (via System Settings, Ventura). I then pulled the com.apple.HIToolBox.plist containing those preferences. If I were to attempt using that .plist as a method, I then need to get the file into the .mobileconfig format for Jamf | Pro's payload. I'm not quite sure how to go about this.Jamf has documentation available online th

Hi allI have setup our Jamf Protect tenant and have integrated it with Jamf Pro.Ive setup Jamf Pro to automatically install the Jamf Protect Plan. When it trys to install the configuration profile on a macbook I get the following error message“The certificate could not be verified (authentication error)”Also, when I save the Jamf Protect configuration profile, it says Error Check your Jamf Server Software logs. When I look at the logs it doesn’t make much sense to me.Thanks,

Wondering if this is just an issue with my tenant or if others have noticed the same problem with Ventura. We use Jamf Connect for our Azure IDP and it works great on all Macs that have not updated to Ventura. My own device and Ventura test users are noticing that Jamf Connect no longer prompts for Azure Credentials when signing into computer. We only get the File Vault login and then it logs directly into user account. I had to update my password this morning and I did it with the Reset Password option from the Jamf Connect Menu. It changed my Azure password, but not my File Vault password and now Jamf Connect gives me an error and says I need to sign into my account again. The problem with that is the username and password fields are greyed out and I can't type in them.  

 We typically use Jamf to send a lock command to our MacBooks on. We have one MacBook that has the "Incorrect PIN entered too many times. Please try again in x minutes" where x = 24,321,071.Does anyone know of a way to get past this besides waiting 46 years?

Trying to write a replacement for SetDefaultMailApp which implies LaunchServices but seems to be part of CoreServices now and I've installed the python module but have no idea how to import it so I can use LSSetDefaultHandlerForURLSchemeThanks for any Python 3.11 help.

Hi EveryoneI am facing issues with Pulse Secure in macOS Ventura. Hostchecker.app is blocked by macOS as it is not from an identified developer. Any Idea how this can be allowed as this is causing SAML authentications to fail.Message in system Settings: "HostChecker.app" was blocked from use because it is not from an identified developer.Error: "HostChecker.app" is damaged and can't be opened. You should move it to the Bin.

Hi AllI am facing challenges in setting up conditional access for JAMF Pro on premise instance with intune as we are seeing following error. Could not retrieve the access token for Microsoft Graph API. Check the configuration for macOS Intune Integration.This connection was working before and it started showing terminated in intune and we couldnt figure out the root cause for the same as the terminal timelines are not matching with any other changes performed on the jamf side. We have tried deleting the old connector and settings in intune as suggested by Microsoft teams and recreated another app with fresh id and secret keysJAMF pro is hosted in windows environment and connecting to azure via proxy ( SSL inspection is bypassed and there are no blocking logs seen in proxy for the mentioned traffic)proxy setting is configured via JVM properties and we dont see any issue with the proxy setting as jamf pro application can communicate with jamf cloud and ABM using the same channe

My Push Certificate is expiring in several days. I have access to the account used for the certificate, however when I try and sign in to the Push Certificates portal I'm given the error "Your Apple ID is not allowed to sign in to this application":I have no issues using this account to sign in to other Apple services such as Apple School Manager. Apple has no idea what is causing this. I'd rather not re-enrol devices as this would be a huge amount of work. Has anyone had a similar problem? What can I do to fix this?

Hello fellow Mac SysAdmins,Just started at a new company and they are in dire need of an endpoint AV solution (among just about every other security precaution that exists).I am working to set us up with Jamf Pro and I wanted to reach out to see if you have any experience with Jamf Protect (instead of a "more traditional" AV). Most of the posts here are from last year and before I commit to something like MalwareBytes I wanted to check to see if anyone has experience with Jamf Protect as I am a big fan of the tight MacOS integrations and the reduced risk of something breaking with OS updates.I am 100% not sold on an AV yet so I figured I'd reach out here before diving further into the weeds.Thanks!

I am wondering if we are able to set a default homepage on Safari for our manged IOS devices, I have had a look through the configuration and cannot see anything referencing it

Before I explain the problem I should probably mention I'm very new to scripting. I'll happily accept "operator error" if it leads to an answer.I have a script that I wrote that sets the Mobile Device Name of an Apple TV via the Classic API. It's run via a policy in Self Service. It prompts for a Serial Number, the name you want to set it too, url encodes the name, and then sets the name.I've started noticing that after the Apple TV does an Update Inventory, the name will revert to whatever it was previously. That's usually a serial number when the Apple TV is first configured, or if it's something that we had set through the jamf website it'll revert to that as well.We use a dedicated Jamf account for this, but I've even tried the script with my own account which is a full admin account. The script is using basic authentication but I tried it with a bearer token as well with the same result. I've also tried running it via Self Service or via the terminal directly.I don't know if it's

I need a little help my company is new to Jamf Pro and we are trying to setup our Jamf Pro. We have just about everything working, our Jamf Pro is connect to our Azure with Cloud Identity Providers we also have Single Sign-On configured. The problem we are having is when we are going through the setup of a new IOS device and it reach the remote management screen asking for the username and password the users cant authentication to get past the remote management screen. we also use duo so I don't know if that is blocking users from authentication, but If I turn off Require Credentials for Enrollment the phone enrolls just fine. We can not figure out how to get remote management to allow users to authenticate please help.

Hey Everyone!I want to grey out the "remote login" option under Sharing preferences for users so they won't be able to switch it on again.can someone please advise what is the best way to make it with Jamf pro?thanks!