I want to get a recovery key for an individual device. I went to Jamf resources and watched a video on how to get a recovery key, but I did not find this item in my management.I have Filevault enabled in my configuration profile and I have Recovery Key Redirection enabled.Please tell me what I need to configure so that I can watch the recovery keys just like in the videoWhen I enter management, I do not have an item with an Individual key

Hi All,This is a short Bundle ID reference for managing Notifications in Big Sur (if you want to turn them off in a student lab etc.)  These are the ones I've disabled this year on Big Sur 11.5.2.  You may wish to add your own to this thread if you think others might benefit.Notification Center bundle ID's for installed programs can be found at:~/Library/Preferences/com.apple.ncprefs.plistmacOS Big Sur - Default App - Bundle IDsBookscom.apple.iBooksXCalendarcom.apple.iCalFaceTimecom.apple.FaceTimeGamescom.apple.gamecenterGarageBandcom.apple.garageband10Homecom.apple.HomeiMovie

Hello,We have a problem with only a few devices. We cant push/install the microsoft teams app.There is an error in JAMF School:Bag Load Failed / Bag Load Failed / Das Zertifikat für diesen Server ist ungültig. Eventuell wird eine Verbindung mit einem Server hergestellt, der vorgibt, „bag.itunes.apple.com“ zu sein und vertrauliche Daten gefährdet. / Der Vorgang konnte nicht abgeschlossen werden. (kCFErrorDomainCFNetwork-Fehler -1202.)We couldnt find any information about this error?Thank you very much in advance for every hint.regards 

Hello!I registered 11 new iPads with JamfSchool.After that I wanted to install 8 apps. 5 of the 8 apps installed without any problems.But for "Stop Motion", "Book Creatoer" and "IMovie" I got the message:"This app is not yet in scope for this device, please wait for the update to finish".Which update should I wait for and what happens now?Its iOS 16.1.1Best Regards,Ralph

Who's the best Jamf employee you know? Let me tell you who I KNOW is! Her name is Kat Garbis and she is by far and away the most influential, amazing, intelligent, and greatest MENTOR a customer could have! If you havent met Ms Jamd Diva Kat Garbis, come see us present again at this years JNUC in Austin, its going to be a Rodeo and a HALF!! How We Transformed Our Existing Setup to Zero-Touch and ZTNA Dan Lawrence (formerly known as PC Tech Guy) is back as a Mac Endpoint Manager for MedMutual.This session will walk you through:- Rebuilding an existing infrastructure- Creating a zero-touch experience for technology- An action plan to accommodate a hybrid work environment- Leveraging Zero Trust Network Access (ZTNA) and building it into our infrastructure- Creating the ultimate out-of-box experience for end users both on- and off-site@jamfk

We have had a policy setup for the past two years that has worked with out fail on 10.13 this no longer works. Has anyone had the same issue and found a fix? Institutional key with management account.

I used this process to rekey/ key escrow all my Macs on High Sierra and Mojave, and it seems to be working fine. https://github.com/homebysix/jss-filevault-reissue I am seeing some strange behavior, however. Someone told me they were asked to Rekey/Escrow multiple times. Upon checking the policy logs, I can see a few users were asked to Rekey again a few weeks after they've initially Rekeyed. I can't seem to find any similarities between the computers that this is happening to.Has anyone experienced this? Its almost like the key goes bad or gets corrupted.

has anyone created a policy that creates an individual recovery key on a mac laptop that is currently enrolled, encrypted and without a recovery key listed in it's inventory information under MANAGEMENT --> FILEVAULT 2? what exactly happens? does anything happen to the current users that are filevault enabled? inventory shows the laptop as encrypted but no individual recovery key, so I'm thinking that i can create the individual recovery key with a policy using the Disk Encryption payload

Im in the process of moving over to Jamf Pro from Jamf Now (formally Bushel). All of the laptops are encrypted with Jamf Now and their recovery keys escrowed there, but i want to be able to escrow those keys in Jamf Pro. I have having a particularly hard time escrowing reissued keys with 10.13 + laptops and haven't found any solutions online. What's up with that?? Has Jamf created an actual way to do this or has anyone here had luck reissuing keys for laptops running High Sierra?

What are people using on High Sierra to repair invalid or unknown individual FileVault keys? We were using the fde-rekey package (https://github.com/square/fde-rekey) but the developer has no plans to support APFS. We used fde-rekey because we didn't want to prompt our users with a password popup using the jss-filevault-reissue script (https://github.com/homebysix/jss-filevault-reissue) but if that is the only option on High Sierra, we may have no choice. I haven't discovered any other options.

I know this has been discussed before, but wanted a fresh take on it as it seems old methods are no longer supported. We have numerous users who have enabled FileVault via System Preferences, and not by Jamf, therefore we don't know what their personal recovery keys are. What is the best way...if there's a way...to redirect these keys to the Jamf server? I've tried the config profile to escrow the key to the JamfPro server, but it doesn't seem to work even though the profile successfully installs. I look in the computer's management tab, and the key is still unknown. Any of you wonderful folks have an idea? Thanks!

Hello everyone, Occasionally, we have a Mac enroll with an unknown or invalid FIleVault 2 recovery key (an example is when a Mac is encrypted before MDM enrollment). We currently use a script that prompts the user for their password, and then rotates and re-archives the key. Script: https://github.com/homebysix/jss-filevault-reissue I have just learned that in Catalina, Apple has removed the ability to pass the username/password to the fdesetup tool. The script notes this at the bottom of the page: "This script will not work on macOS Catalina due to the inability to pass user authentication information to the fdesetup tool." Does anyone have a solution to ensure the FileVault2 recovery key is escrowed to the JSS in Catalina?

I have a smart group that looks for invalid FV keys to determine if the key needs to be redirected to JSS: Based on that, it'll run the following script (https://github.com/JAMFSupport/FileVault2_Scripts/blob/master/reissueKey.sh): #!/bin/bash #################################################################################################### # # Copyright (c) 2017, JAMF Software, LLC. All rights reserved. # # Redistribution and use in source and binary forms, with or without # modification, are permitted provided that the following conditions are met: # * Redistributions of source code must retain the above copyright # notice, this list of conditions and the following disclaimer. #

Hi folks, Does anyone have scripts available for Sierra and HighSierra that will enable a local user for FilveVault 2 - prompting them to enter their password, then confirm, then error if the passwords don't match, and proceed if they do. Thanks

Has anyone got FV2 Key Rotation working through policy for 10.13? I understand that the management account needs to be enabled for FV2 for this to work but that policy also fails for me..

I am looking for proper workflows to enable FileVault with Big Sur. Are there any new changes in 10.26 regarding FileVault configuration (current process seems very archaic) I currently use the FileVault process form the Jamf Admin's Guide and that works with 10.15 and so far with macOS 11 Another concern is escrowing filevault keys that may not have been escrowed in jamf, the Jamf FileVault escrow script works in 10.15 but not in any tests with macOS 11, is there an update to this?

Hello @elliotjordan and others! Elliot I have been using your Filevault reissue script with success, however I have one machine in particular that keeps erroring out:Running script reissue_filevault_recovery_key.sh...Script exit code: 11Script result: Alerting user washburb about incoming password prompt...Prompting washburb for their Mac password...Successfully prompted for Mac password.Issuing new recovery key...[WARNING] fdesetup exited with return code: 11.Adding personal recovery key.Error running script: return code was 11.I am a little fuzzy on what "authentication" the error is referring to as it seems like they are putting their password in correctly. There is a profile set up on their machine to redirect keys to the JSS. Any insight on where to look in this case? Strangely, I a

Hi, Can someone provide a plist that can be used as a baseline for UBlocker Origin extension whitelisting? It has been a huge struggle to put one together. essentially, we are trying to push only whitelisting of URLs for the extension in chrome.

Hi All We have had reports of a massive file and wondering if anyone else has seen this or is there a known defect? We are on version 9.82 In one case the file was /Library/Application Support/JAMF/81489.tmp and its size was 295.93 GB On 3 occasions the users have had pop ups their computer is running out of space, and so its not good Unfortunately i do not have access to the computer see what the contents of the file is or if it still exists. In policy history for the computer nothing is standing at all.

Hey guys, i'm completely new to Jamf and still trying to find my feet there, I have configured PreStage enrollment and it works fine but I want to enable SecreToken on the management account. During the setup assistant user creates an "admin" local user account for themselves and login so they get SecureToken enabled on their account so how can I enable it on the management account that got created using PreStage enrollment process ? I tried this sysadminctl interactive -secureTokenOn "management account" -password "password"but it returns this error in the screenshot

I am not able to change the text for sunHeader, instead of local IT team I want to put our own internal  IT support team name, but no effect. Also it is not picking up the company logo but picking up the default Apple logo yet the logo has been deployed on the mentioned path and text has been modified in my config profile, any idea why it is happening and what is the resolution?

Hi Everyone, I was wondering if you can assist me on this matter. I'm trying to setup Nudge and I'm going with option 2 on the GItHub site. My question is, how do I add a Smart Group into a Scope? The only options I have are All Computers or Specific Computers? I was trying to attach a photo to this post as an example but community.jamf.com website is not letting me upload a screenshot. I hope this made sense.   Thanks,Rony    

Hi everyone!Recently we faced with a problem - one of the user after enrolment in the  Disk Encryption tab don't see Recovery Key, it says Disk Encryption Recovery Key Status: Not PresentRest of the user normally encrypting and receive recovery keys for restore.now we have problem - user laptop asked for reboot after some actions and macbook asked for the key. but in the profile its empty, but status is encrypted. Pls kindly assist! How its possible with jamf to decrypt this mac and hard drive?? is there any way? Thank you in advance! Best regards! 

So I am testing re issuing filevault keys. We have a few macs encrypted but no key. I have found that I did need a new configuration profile for High Sierra and after setting that up I am able to start encryption and get the key escrowed toy the server. But if I try to re issue this key I keep failing after regenerating the new key. I get this errorSuccessfully prompted for Mac password.<br/>Issuing new recovery key...<br/>[WARNING] FileVault key was generated, but escrow did not occur. Please verify that the redirection profile is installed and the Mac is connected to the internet.<br/> As the key gets there for a new install doesn't that mean the re direction profile is installed properly. Same setup works properly in Sierra. Any one got this working ?

Anybody else noticing that the macOS 13.2.1 update is causing machines to boot to system recovery?  I had 1 user report that it booted to recovery, but they were able to reboot it again and it was fine.  Another user had to enter the recovery key.   I think they were both m1 Macs, and used Nudge (current version) to initiate the update process.