Hi,I’m using the command below but the --preservecontainer usage doesn’t appear to work tried it before the  eraseinstall and after.'/Applications/Install macOS Monterey.app/Contents/Resources/startosinstall' --agreetolicense --preservecontainer --eraseinstall --forcequitapps --newvolumename 'Macintosh HD'Anyone know what I’m doing wrong here?could it be the --newvolumename 'Macintosh HD' causing --preservecontainer not to work?

Does anyone have experience deploying printers in JAMF with Mojave? I've tried to use JAMF Admin to capture it, built a script using lpadmin, etc, and none of it works. There seems to be something missing. #!/bin/sh sudo lpadmin -p "PRINTER" -L "Location" -D "Printer Name" -E -v "ipp://<local_ip>" -P "/Library/Printers/PPDs/Contents/Resources/HP Color LaserJet M750.gz" There always seems to be something missing. When attempting to open the Print Queue, I'm prompted that the printer is missing software. When you try to install it, it looks like it is going to load, but never does anything beyond this.

 Welcome to the Jamf Safe Internet product forum. We are pleased to bring our purpose built content filtering and network threat prevention product to the education market.  Please use this forum to share questions, insights and feedback to both our community and our teams here at Jamf. If you’d like more information about Jamf Safe Internet please check out this webpage and if you’d like to request a trial then please use this link.  We look forward to hearing from you all as we continue to empower student success with our whole p

We are thinking about switching from Apple MDM to JAMF and the municipality already has a JAMF server with regular Pro licenses, so my question is, can we add EDU licenses to the same server and select on device basis or do we need 2 separate servers. Can't find any clear info on it so I'll just ask here if anyone knows.

Hello Team,The project I am currently working in, has got some vulnerabilities with installed Apache Tomcat into the JSS serverThe Apache Tomcat needs to be upgraded. Could you please guide with the instruction process of upgrading the Apache? Thanks,Abhik

I have created a useful Dashboard in Jamf Pro, but it is only visible to me. How can I create a universal Dashboard that is visible to all Jamf Pro administrators?

We are in the middle of migrating between Sophos and Defender and have observed a large percentage of our devices don't have the right Defender Configuration profiles required to onboard our devices.  Defender has installed fine through policy, but can't work without its settings which are applied via Config profiles.The Config profiles for Defender on a lot of active machines were discovered to be "Pending" from the Configuration Profiles view within Jamf, but for most Macs, there are no pending Management commands from the Inventory view, and for some they simply sit there indefinitely saying Pending.I've managed to replicate the problem with really simple config profiles, such as some Finder config, without finding a fix.  We've just upgraded to 10.34.0 in the hope it magically fixed things, but it hasn't.The devices affected are all active, checking in and updating inventory.  There's no obvious commonality between devi

Anyone having issues with using the Activation Lock Bypass Code from Jamf on Monterey? I have three Macs now on Monterey that I can't unlock with the bypass code. Get an error saying: "The operation couldn't be completed. Your Apple ID or password is incorrect." Tried on a Mac running Big Sur and the bypass code from Jamf worked to activate the Mac. With the computer erased and activated I installed Monterey, enabled Activation Lock through Find My Mac, erased it through Recovery and tried to activate using the refreshed bypass key from Jamf - got the error again. So looks like it may be a Monterey issue?I would expect the bypass key to work regardless of whatever Apple ID the Mac has been connected to so not sure why this check fails or is even made.Thanks. 

We have implemented Shared iPads in our environment, and for some reason the Markup feature in Safari has disappeared. We've found that our normal 1:1 iPads in the environment have the feature, so we're trying to figure out if this is another Shared iPad "quirk" or if it's merely a setting we have that's accidentally restricting the feature.

I manage a retail shop's point-of-sale iPads and the POS software they use sometimes causes weird glitches with new updates which are fixed quickly usually. I know I can delay iOS updates but I can not figure out how to delay individual app updates or I would be happy with delaying all 3rd party app updates for a certain time. Is this possible?

Here we go again. Just a discussion on Software updates in 2022 rather than necroing an old post.How are you guys keeping up with OS updates and figuring out if devices failed patching or still processing? I'm over here still needing to manually check each device that is not running the OS build I am expecting and digging through the install.log if the MDM commands are showing as completed.JAMF still has not given us a way to deploy software update MDM commands via policy. Even after saying it was a possibility 10 months ago. Checking status requires going device by device and checking inventory records and if OS updates fail you get nothing as JAMF is not using the StatusUpdate key. 

Look for some strings to pull at with a few machines that regularly check-in but never update inventory.If we re-enroll them they'll update inventory on enrollment but never automatically after. Occasionally we can run sudo jamf recon but eventually even that seems to fail. jamf.log indicates an "unknown error" over and over and overTue Aug 30 20:18:22 LAPTOP jamf[91415]: Checking for policies triggered by "recurring check-in" for user "USER"... Tue Aug 30 20:18:26 LAPTOP jamf[91415]: There was an error. Unknown Error - An unknown error has occurred.  In searching the forums here I've seen a few times to disable "Collect available software updates" during inventory collection (Settings > Computer Management > Inventory Collection) due to a character length issue with some Apple updates, but alas that doesn't seem to have helped, nor did the above error seem to indicate it was an

Hi, every file I package with Composer comes up with  "this package is incompatible with this version of macos" when I try to install it manually on the same Mac I created it on. All I can find on this are solutions related to Cisco installs, this is happening on everything I try to package, eg Brave browser, Firefox etc, the process I follow is download the dmg from the vendors site being careful to make sure it's either silicon or intel specific, drag it into composer, convert to source then in source select build as package and save it to the desktop. I am only doing this for software I can't get the pkg for obviously. I am sure I am missing something simple here?

Is there as easy way to deploy single hot corner config , i need disable screensaver when cursor is moved to bottom right corner.Regards 

Everyone learns differently, and at Jamf we want to meet you where you are. This may mean comprehensive written documentation. It may take the form of multimedia content like videos or podcasts. One of the best ways to practice a tool is to use it – navigate the interface, explore objects, discover new features, make mistakes, and learn from the experience. That’s why we’re offering new opportunities to train with our products in the form of software simulations.   We want to provide realistic and meaningful learning experiences for new and seasoned users. Software simulations allow you to familiarize yourself with the interface, objects, and workflows without the worry of compromising your own server. In a simulated environment, we can provide guidance and tooltips. If you lose your way, we can help get you back on track. You’re in the virtual driver’s seat, and in a safe environment to practice before returning to manage your own fleet.   At t

Been noticing that Self Service has been failing and saw this in /var/log/jamf.logDevice Signature Error - A valid device signature is required to perform the operation.I'm not seeing any expired certificates anywhere, in fact they were just renewed only a few months ago. I did sudo jamf -enroll -prompt. That got SS working again, but I need to understand what happened or where to check what might be expired, missing, etc.Some of these are machines that were JUST enrolled through the pre-stage enrollment that was set up by our Jamf consultant.

We'd like to remove having a local administrator account on our computers but I'm wondering how you might've addressed the issue of SSH/Remote Management/Screen Sharing access in your environments. The obvious answer seems to be a policy to create a temporary Admin and then remove it with another policy when it is done being used, but this isn't viable when there is an immediate need. I'd need to wait for the policy to run before getting access. Thoughts?

Can not find much on this, but hoping to find a way to send email to the assigned user of a client, as soon this client becomes part of a specific smart group.The user assigned to the device is in jamf Pro, so should somehow be possible. Wondering if anyone has something running ?

The university I work for has purchased Jamf Pro and as my department is in charge of physical device management and software I've been tasked with setting it up. However, it looks like they only purchased Jamf Pro and did not purchase Jamf Connect as well.It seems like half of what the Jamf team was selling us on with like Zero-Touch deployment was something you can only do by utilizing Connect as well, but then we were only quoted and purchased Jamf Pro.My question is, what can I realistically accomplish with Jamf Pro without Connect vs with Connect? Zero-touch deployment? Software management? Security? MDM?

Sorry, If this is a simple one. From Where I can download the Jamf Composer? I want to use the composer to package the Self Service application. 

hello :),has anyone an idea why the command was not forwarded to the specific Self Service application to which I added below? Actually, I’ll be forwarded to the Self-Service home screen but not this specific URL.   launchctl asuser $uid sudo -iu $loggedInUser open jamfselfservice://content?entity=policy&id=10&action=view ​  oropen jamfselfservice://content?entity=policy&id=10&action=view 

I have a supervised iPhone enrolled with a blueprint that has "Prevent Changes to Bluetooth" checked. Bluetooth was ON when settings were applied and I can see the Bluetooth option in Settings > Bluetooth is greyed out with the text "some restrictions are enforced by admin". This is the expected behavior but the issue is I can still turn on/off Bluetooth via the control center. Is there a way to restrict this?

Hello! I accidentally modified the Scope on my installation of Procreate, and by the time I fixed it, the app had been uninstalled and re-installed. The new installation works fine, but all of the saved app files (".procreate" art project files) are gone. I work with students, and a lot of them are very upset about their work being deleted. Is there any way to recover deleted app files like this through JAMF? Or to restore files from the "trash" on the device? I've already checked the "Recently Deleted" folder on the iPad.  And its worth noting that these devices were NOT logged into an iCloud account, so restoring an iCloud backup is not an option here. 

Hi Team,Did anyone tried to upgrade openSSL for all the mac Endpoints with the current version 3.0.7? I wanted to upgrade the same for all mac endpoints which are enrolled with jamf pro as the current or the older versions are detected with the vulnerability.Any help will be highly appreciated.

Hi All,Has anyone come across Crowdstrike Falcon failing to install on macOS Ventura? I have downloaded v6.44 from the Crowdstrike console and when trying to install it manually on my systems it fails.. It also fails on v.645. ThanksRob