Hello,We have deployed Qualys agent on macs for security & monitoring purposes.Admin users can disable it following these instructions:    https://success.qualys.com/support/s/article/000001832#:~:text=Navigate%20to%20Cloud%20Agent%20%2D%3E%20Agent,agent%20and%20revoke%20the%20licenseAny idea how to ban user from uninstalling/deleting a specific app/agent ?Thanks 

Hello, I have this script that emails a bunch of information to our helpdesk, however it is currently using the native mail app on macs. Is there a way to edit it to use the Outlook app instead? email computer information to help desk currentUser=$( stat -f "%Su" /dev/console ) sudo -u "$currentUser" /usr/bin/open "mailto:support@company.org?subject=Computer Information ($serialNumber)&body=$displayInfo"

We have an app that is causing some headaches. The app isn't scoped to any devices but shows that is a license is being used. We want to scope to a device but can't get the license back. Help!

We recently added a bunch of iPods to Jamf via ADE. In the Prestage we set the Time Zone, but users have reported the time is not correct and in almost all of the iPods if we look at the Management tab we see Settings - Time Zone as Pending. On one iPod it shows as Failed with the message The setting being applied is restricted.  We do have a Profile on the iPods with the Restrictions payload. Does anyone know what specific setting might be restricting this? We do have Automatic date and time - Enforced, but I wasn't sure if that could cause the problem. I looked through the rest of the Restrictions payload and didn't think I saw anything related to time.

I was at a school ipad handout event today where we saw about 10% of our iPads fail to enroll via DEP. The ipad serial numbers appear in the JSS pre-stage enrollment list. In the DEP portal, they are assigned to the server. We did use Configurator 2 beta to update them to 9.0.1 before handout (they were a mix of 8.2-8.4) but no other work on them. Any tips on how to troubleshoot? Maybe unassign and reassign in the DEP portal?

Hey guys,for an MacOS App we want to provide a MDM to enable the use of the finder extension.Currently the app still requires user actions in the setting. System Preferences --> Extensions --> Finder Extensions Currently the PayloadContent of my profile looks like:  <key>PayloadContent</key> <array> <dict> <key>AllowedExtensions</key> <array> <string>com.apple.FinderSync</string> </array> <key>PayloadIdentifier</key> <string>myApp.finderextension</string> <key>PayloadType</key> <string>com.apple.nsextension</string> <key>PayloadUUID</key> <string>9726bc46-1e51-466b-99e3-abcabcabcabc</string> <key>PayloadVersion</key> <integer>1</integer>

In Jamf school, our iPads are set up as Shared iPads. The managed Apple ID's are automatically created from Azure AD with SCIM. We have also enabled federated authentication. We would love to see the students already be signed in to Teams, OneDrive,... no matter which iPad they grab. Is this possible?

I work for a University I am the main Jamf Admin. We have other IT organizations within the University that support other schools. We are looking to opening up Jamf to the rest of those IT Professionals. How can we achieve this so their Macs/ iOS devices are added to our Jamf instance but they do not have access to make changes to our devices?My first thought is setup sites and give them access to their site only but how would a device get from Apple School Manager to that site?Has anyone ever had to set something like this up?

I have a weird issue where the inventory for my iPads isn't updating when on wifi, but it updates if I connect them to ethernet. They are all on iOS16.1.1, 9th generation wifi only - has anyone else seen this issue?

 Hello everybody. Our IT team manages 10 schools. These are equipped with over 1,000 IPads.In the future, M365 A3 will be rolled out on every device.Students should be able to work directly with Word or Excel without having to log in.I have seen that the apps for devices require the user to log in.Is there a way around this? Also:Does the Microsoft Tenant need to be connected to the Apple School Manager site of each school?Kind regards

Hello everyone,we're currently using Jamf Connect and Intune to enroll our Mac´s.For the privacy settings, we're using the PPPC-Utility from Jamf.Now the question: After applying these PPPC-Profiles the silders (In Privacy Settings) are still turned off, but it seems to work.Is this behavior normal?Thank you! 

Im looking to be able to disable the Mac os 12.5 feature of Limit IP tracking. This is preventing users from accessing an internal only LDAP server. Does any one know of a way to do this. Thanks ! 

Is it possible to edit the default/built-in iOS wallpapers? I would like to create a section for my company's provided selection of wallpapers. 

I am running into an issue where my iOS devices are not logging a serial number after Account-driven enrollment. I have enrolled multiple devices, but the Serial Number does not get reported in the Jamf Pro console. VPP licenses will not apply to iOS devices that do not have serial license so I am unable to assign any applications to my end users.

Hi,I have an EA which submits the Date as "YYYY-MM-DD hh:mm:ss" (Ex 2023-11-23 14:07:41). When I create a smart group with criteria less than 30 days, it includes the devices with EA value more than 30 days.  For Example, a device with value 2023-11-23 14:07:41 is included in the smart group. There are other EA with the same data type and the criteria works.Any suggestions? Thanks.

I have the latest version of DEPNotify but I want to make sure that I have the latest script #!/bin/bash# Version 2.0.7########################################################################################## License information########################################################################################## Copyright 2018 Jamf Professional Services# Permission is hereby granted, free of charge, to any person obtaining a copy of this# software and associated documentation files (the "Software"), to deal in the Software

We are having issues with the O365 login screen freezing after users change their passwords via the SSO extension. Since O365 uses Safari for the sign-in window, it seems to be a Safari issue as we can't even login to office.com. The only workaround we have is to wipe the Mac and rebuild it.Anyone else having this issue? Is there a solution?For clarity:1. User changes password using the SSO Ext in the menu bar. - No issues2. User opens an Office desktop app - prompted to sign in and the window and the app freeze (hang) 3. Open Safari, same thing getting to office.com - Safari freezes (hangs)3. Open Chrome, can use Office web apps with no issues.

We have a requirements to set the Outlook on Mac's Calendar settings to end scheduled meetings 15 minutes early along with a few other settings in that section of Outlook Meetings settings. I have screen shot of where the changes are made in the Windows version of the Outlook client.  What is the best way to do this using Jamf on the Mac systems?

I've only come across a couple of devices, where anything they try to install shows failed on there end, but isn't reporting in Jamf as a failure on their device. The self service error detail is a generic message. One of the last was last online 11/14 and the other is 11/02. The item there running is running on other devices. I made sure they were connected to Jamf Connect. I'm getting the logs now.

We are new to JAMF, so hoping some of you have had this experience and can provide some insight.  We have successfully enrolled and IOS Apple iPhone 12 via JAMF and all apps have installed.  When I log into MS Authenticator it allows me to authenticate without issue, but when I then try to sign into Outlook or Teams it fails:Error Code:  53003 I believe that we have some kind of compliance policy in our InTune environment that is preventing me from authenticating, but looking for some confirmation, and possible options to a solution.Thank you all in advance.....

Hi there, I've noticed on macOS Ventura script deployment seem to have odd behaviour. Most likely it's my simple install script itself.The behaviour is that when something is installed / mounted and copied to /Applications that I get an error "this file was downloaded on an unknown date" with the prompt to move said app to the bin.  However if I click Cancel on the above prompt and go to Finder and run the app by right-click and Open  The app launches completely fine.This is the script I'm using. Issue is this is happening with all script deployment apps.#!/bin/sh mkdir /Users/Shared/3cx-install cd /Users/Shared/3cx-install # Installing 3CX Desktop App curl -L -o 3cx-Mac.dmg "https://example.3cx.co.za:5001/webclient/api/app/mac" hdiutil attach 3cx-Mac.dmg sudo cp -rf /Volumes/3CXDesktop*/3CX\\ Desktop\\ App.app /Applications sudo hdiutil detach /volumes/3CXDesktop*/ open /Applications/3CX\\ Desktop\\ App.app sudo rm -rf /Users/Shared/3cx-install exit 0 

Hi there, So Im trying to create some python script to put computer into a static group through API, but somehow i cant get this working . I tried to use requests lib, with no luck. Does anyone one got some ideas how to do it?

Dear nation,i would like to use some apps from the Jamf App Catalog e.g. 1Password 8. But i have to scope it in this format:Target > All ComputersLimitations > LDAP User Group named e.g. gpm_xy_1passwordIs there any smart way to do this? I cannot use 1Password 7 which is offered as an Mac App Store application.Thanks.

I am having issues customizing the sign in window with Jamf Connect 2.0. My company actually has a light and a dark logo to work with, but I cannot find a way or key for Jamf Connect to offer a light and dark image options. So choosing one specific image for both is where I am stuck now. However the light logo in light mode or dark logo in dark mode both look horrible. I see the Jamf Connect default logo though changes color. So wondering if there is a way to achieve this?

Hi Team,wanted to check if there is any way to create a dashboard in Jamf Pro which shows all apps installed in a user machine and status of apps (like running/not running/last opened/modified)Regards,Yaswanth