I am trying to add a wildcard to the Licensed Software entry, but it doesn't appear to take anything other than the full file name (the app has a year attached to the file name). I did notice a feature request from 2019 asking for this, so maybe it's... View more
Mac notebooks ship with Pages, Keynote etc preinstalled, and I am looking for the best method for changing these MacOS apps from unmanaged to managed. There is no 'manage app if currently unmanaged' option in the Mac App Store Apps section like there... View more
We have 6 Macs running High Sierra that are either broken, lost/stolen or in an office that is currently locked due to COVID. If we delete these Macs from Jamf Pro, will they re-enrol if they are ever powered back on? We don't want them using up a li... View more
During the installation of an application that we have on many of our Macs, the local User or Field Tech is asked to enter a password. The same password is used with every installation. To keep this process more automated, is there a method in Jamf w... View more
Hi all,I'm trying to enable Site Management to allow for "junior admins" to manage areas of our Mobile Device Fleet. With the current set-up, I have to assign the Mobile Device Apps to different sites to allow the site managers to see them, but then ... View more
I've assigned Apps to locations and the licensing (even when free) from ASM has disappeared, no zeros, just no information. I've removed it from the location back to none and the licensing comes back. Obviously without the licensing from VPP it won't... View more
Hello There,I am trying to create a report to show vendor based with applications that we purchased (For Licensing purposes ). e.g: Microsoft: Outlook, Word, Excel, Powerpoint......IBM: SPSS...... tried to use Search Inventory and Application Title b... View more
We had got the license version of Snagit with license key of 30digit. so how to proceed with the packaging of the license version of this software in JAMF policy. As i had done packaging of the software and not getting how to package the License key ... View more
We use VPP-managed device-based app assignments for our iPads. Starting about 3-4 days ago, suddenly all our app installs have become stuck at "Pending - Application is not available to install". The strange thing is, this is only happening on newer ... View more
Our company is looking to use the Monotype's Mosaic to deploy and manage fonts that we purchase going forward. I'm wondering if it's possible to disable all other means for our users to install fonts on their Mac so that they are only able to use Mos... View more
The latest version of the app is not updating in In JAMF Pro I have selectedSchedule Jamf Pro to automatically check iTunes for app updatesAutomatically update app description, icon, and version in Jamf Pro But the apps are not updating, I have to ma... View more
Looking to see if any of the other MacAdmins out there knows how to scope a policy to an AD computer group. All my Macs are bound to AD. I'm looking to setup a process for our licensed applications where the computers are placed into a particular AD ... View more
The setup is as follows:I have a couple of apps, that are available on the Mac Appstore with a volume purchasing license attached and I want to distribute them to all the laptops. I have the option the following options enabled:"Schedule Jamf Pro to ... View more
Hey Guys and Girls! I'm an experienced Mac / Linux / AWS Sysadmin. I work for a group of music universities around Europe, just started a new role as Jamf Infrastructure head for our 700 strong Mac fleet, but they are using probably 30% of its functi... View more
We've been having some issues trying to update VPP apps, that were distributed via Self Service. Usually, I was able to the App Store -> Update and then update the VPP apps that show up. However, now every time I try to update I get the attached scre... View more
Hello, I have looked around but trying to find a way to determine from the computer if someone is using Adobe CC Personal Account or Enterprise Account. Has anyone found a way to do this? View more
I am trying to push ARD down to a user's machine but it does not seem to work. I have done this successfully in the past by taking these steps: added an additional license via VPP in JAMF, I go to Mac Store applications, select ARD and assign the lic... View more
I'm trying to push apps out to an iPad and they are all coming back with the error "Cannot connect to iTunes Store". I know I have licenses for all the apps. My DEP connection is current. All of my VPP Accounts connections are current. When I go into... View more
Afternoon everyone, I just wanted to gauge best practice around managing stolen / lost devices within Jamf.So if we have a bunch of devices lost or stolen and we activate lost mode, the device will stay as an active record within Jamf.If we were to "... View more
Hello, I need to renewal our Smart notebook license. We have used composer to have it available in Self-service. How can I renewal the license using composer / Jamf / self-service, please? Thank you for your help in advance. cmonteiro View more
Hi All We are going all in on removing Microsoft Office and updating to Excel 2019 for those that need it. What Im struggling with is a report that can show a summary of versions installed like this (A windows example). Has anyone created anything si... View more
Does someone know if the VPP IN USE count counts all the machines in the scope or the ones just had the Mac App Store App installed? We are running Jamf Pro 10.9. Trying to make Microsoft Remote Desktop 10 available through VPP targeting all staff co... View more
I have a question that I could use some collective wisdom on, particularly if any of you have run into something similar to this. There is a very old app on the Mac App Store, LetterMPress: https://apps.apple.com/us/app/lettermpress/id466283246?mt=12... View more
So I'm so uncertain in regards to what I'm doing, I went through the trouble of creating a throw-away account so I won't get in trouble! I'm doing the IT stuff for a very small private K-12 school. To say that every penny counts is an understatement.... View more
I'm wonder if anyone has found a way to tell if users have actually been licensed by or even logged into Adobe Desktop? Searched a bit and nothing popped out beside everyone hates named licensing :) Would love to find a way to see what our adoption r... View more
Can you put certificates that are about to expire on the dashboard? View more
Hello Jamf folks, We are searching for a way to automate the serialization of the Final Drfat software upon installation. We currently serialize each machine manually but is there a way to automate the serialization given that it is the same serial n... View more
So we have migrated to the new Apple Business Manager and VPP programs. I have found documentation scarce and poor. We completed a support engagement with JAMF where it was determined that we needed to use location based tokens for each of our office... View more
I ran the installer and broke Office 16. Fortunately, it is just my system and I am not ready to update. Does anyone have a script or a tip to remove this? I have searched for HELP and deleted the files references in the script. Apparently the Micros... View more
Is anyone out there using Adobe Acrobat DC with an enterprise license? We have a site license deployed to all macs in our environment with an installation of Adobe DC which is required for all employees here to do their jobs. Adobe just renewed the l... View more