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Forum Posts

MacOS Sanoma Remote Desktop

Hey everyone, new to Jamf here. We have a remote desktop app that requires us to allow access via the remote desktop setting in privacy and security (shown below). We have many remote machines and are trying not to have to enable it one by one. Anyon...  View more

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Determining a Mac’s SSID (like an animal)

SSID discovery in macOS 15 Sequoia need not require excessive execution cycles Background One of the many under-the-hood changes in macOS 15 Sequoia of which Mac Admins should be aware is how to determine a Mac’s currently assigned Service Set Identi...  View more

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Disable Siri "Listen for" sub-setting

Is there a way to force set the "Listen for" setting under Siri settings to Off?We have disabled the assistant overall, as well as applied a config profile blocking the use of Siri. However, when disabling the assistant via a plist edit, if the "List...  View more

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updating macOS from Monterey to Ventura

First time I've attempted an OS upgrade in Jamf. Trying to upgrade some devices at work from Monterey to Ventura. I have a Smart Group to show me how many devices are running Monterey. In Jamf, I went to "Software Updates", found the name of my group...  View more

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Restricted Software Sequoia

Hey there,I am currently working to black Sequoia Beta and eventually the Public Release. At the time of this post, Beta 3 is available. I have been trying to find the right process name to use to block the app from installing in "Restricted Software...  View more

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ScheduleOSUpdate Missing 'ProductKey' error

Looking for ways to push OS updates to users i tried nudge way to hard to setup for a novice user, so i tried the JAMF Pro software update and i get the ScheduleOSUpdate Missing 'ProductKey' error every time i try a Minor or Major update any other wa...  View more

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Mac Wipe Reverts OS

Hey guys, I noticed that wiping our Macs reverts them to Ventura from Sonoma and was wondering if this is expected behavior. If it is, does anyone have recommendations for how we can get them updated as soon as they've restarted? If this is not expec...  View more

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Jamf Pro local accounts microsoft 365 accounts

Hello,I am currently working on integrating macOS local accounts with Azure AD accounts. Is this feasible?I'm having difficulty locating the appropriate documentation to guide me through the setup process.Additionally, we are exploring Jamf Pro as pa...  View more

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How to Repair a Corrupt MacOS Profile

Hi Mac Experts,I have an end user who started the Sonoma upgrade and powered their laptop off during the upgrade process. When they powered it back on, it finished the upgrade, but they can't login with their main account. My tech team was able to lo...  View more

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In-flight updates? (Software Updates)

Hello, With Sonoma releasing soon, I wanted to dive into the new Software Updates feature. However, I am worried about enabling this feature and having pending updates messed up. Is there a way to see what these "in-flight updates" are for specifical...  View more

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Long Shot: Fixing a macOS Push Cert Issue

I recently took a full-time position with a company for whom I used to consult on their Jamf instance. It had been a little over a year since I was on the system and in the meantime there had been a few other people with their hands inside it though ...  View more

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macOS Sonoma Beta 7 removed Extension Attributes

Hi all,Since I upgraded my MacBook Air from Sonoma Beta 6 to Beta 7 (23A5337a), in his inventory all Extension attributes disappear.When I try to launch a Jamf Recon, now I've a message error (Unknown Error - An unknown error has occurred)Do you have...  View more

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All around prestage setup possible?

Hello everyone,Last year (Monterey) and the year before (Big Sure) we encountered problems now and then when enrolling Mac.Depending on what version om macOS that was installed the Macs crashed/shutdown with black screen in the end of the prestage in...  View more

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Most management commands missing

Hi, we have a MacOS we enrolled via configurator app and now have it in Jamf. It clearly is getting the profile as settings are restricted, user is set up as standard, profiles are there etc. But most management commands are missing. Also can not run...  View more

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Sophos Endpoint Blocking updates

 Posting on here since Sophos has been less then helpful, We installed Sophos endpoint wither their Ventura Config profile and it looks like it works and is functional. However when I go to do an update on the computer while logged in as the local ad...  View more

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macOS 13.5 + Rosetta 2 Issues

I have a preboot script that I install on my Macs to initiate some Jamf policies but it requires Rosetta 2 to be installed prior. I usually pre-install Rosetta with "softwareupdate --install-rosetta --agree-to-license" but with 13.5, you now get this...  View more

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Apple Business Manager - Precedence of MDM server

Now I'm migrating from Jamf to Intune. However, in my ABM preference session 'Default MDM server' showing as 'Jamf Pro' and kept as it is. And I'm changing the MDM server manually to 'Intune' by searching the device under device section for testing p...  View more

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