"License Not Found" Error

[jwarzech]

About 75% of the apps I'm trying to push to an open enrolled freshly provisioned Macbook Pro aren't installing,

I am using Jamf Now Plus and have test a variety of apps including Keynote, Numbers and Pages.

I have "purchased" a pool (100 licenses) through Business Manager and they show up correctly in my Jamf portal. However when trying to install I am getting a "License Not Found" error dialog (with the Mac App Store icon) on the Computer and an "Installation failed. Will retry in 24 hours." error inside of the Device profile on Jamf.

The odd thing is I've tried with some paid licenses such as Pixelmator and that worked and in some cases Pages work but Keynote and Numbers keep failing.

[jwarzech]

We are seeing this happen on iPads as well and can't get the apps to install unless we manually trigger a "re-install" action numerous times per app.

[user-zhVIbJOPAZ]

We have the same problem!

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It just happens with apps like numbers, keynote, etc..
"License not found"
We already changed our apple ID password and reuploaded the vpp token

[anuj530]

Did you ever find a solution for this? I am seeing the same issue on specific devices for keynote, pages and numbers.

[dhekelaar]

anyone got a solution? I'm having the same problem

[jthurwood]

Hello.  What was the solution for this?  I've tried updating VPP Token, re-creating Appstore policy.

Thanks

Joe

[Noer]

Hey, has anyone found a solution to this problem yet? Im currently experiencing the same issue specifically with free apps. 

[user-KYHwoMOMfC]

Seems to be the same issue i'm having