Posted on 06-18-2020 06:00 PM
About 75% of the apps I'm trying to push to an open enrolled freshly provisioned Macbook Pro aren't installing,
I am using Jamf Now Plus and have test a variety of apps including Keynote, Numbers and Pages.
I have "purchased" a pool (100 licenses) through Business Manager and they show up correctly in my Jamf portal. However when trying to install I am getting a "License Not Found" error dialog (with the Mac App Store icon) on the Computer and an "Installation failed. Will retry in 24 hours." error inside of the Device profile on Jamf.
The odd thing is I've tried with some paid licenses such as Pixelmator and that worked and in some cases Pages work but Keynote and Numbers keep failing.
Posted on 06-24-2020 11:48 AM
We are seeing this happen on iPads as well and can't get the apps to install unless we manually trigger a "re-install" action numerous times per app.
Posted on 09-22-2021 02:22 AM
Posted on 10-11-2022 09:48 AM
Did you ever find a solution for this? I am seeing the same issue on specific devices for keynote, pages and numbers.
Posted on 01-16-2023 03:01 AM
anyone got a solution? I'm having the same problem
Posted on 02-13-2023 12:13 AM
Hello. What was the solution for this? I've tried updating VPP Token, re-creating Appstore policy.
Posted on 02-15-2023 04:00 AM
Hey, has anyone found a solution to this problem yet? Im currently experiencing the same issue specifically with free apps.
Posted on 02-15-2023 05:35 AM
Seems to be the same issue i'm having