This app does not have an icon

New Contributor

Hi, newbie question.
I am using Jamf Now Plus and trying to upload an IPA file from my supplier. This same file loads perfectly when installing directly on the device via a browser link and has an icon.
When I try to add it using upload your app I get the message This app does not have an icon. Only option is to press Cancel.
I'm in touch with my supplier but wondered if anyone has had this issue?