Accidently create new token on Push-Cert renewal

Franky779
New Contributor III

Hi there,

i had a message that our push-certificat will run out in 1 month. I probably made a mistake while renewing this cert. I generated a complete new one and now i cannot push to existing computers anymore.

 

sudo profiles renew -type enrollment 

 

Franky779_0-1730197135809.png

Registration with the administration server has failed.
The update to an MDM profile contains another push topic

 

What can i do?

Frank

 

2 ACCEPTED SOLUTIONS

AJPinto
Honored Contributor III

With anything like this call Apple (or Jamf), and accept that reenrolling 110 devices may be the only option. Everything with device management is certificate based and if you screwed up the certificate, reenrolling may be the only option. In this case, renewing your push certificate with the correct AppleID may resolve most of the issues, some device side work may still need to be done. However, more details are needed to know for sure if reenrolling is needed or not.

 

https://www.jamf.com/contact/

View solution in original post

Franky779
New Contributor III

OK, lucky me. I found the right Apple ID and started the renewal again. Now everything is fine. Puh!

View solution in original post

5 REPLIES 5

Franky779
New Contributor III
Different push topic happens when you renew the MDM push certificate with different apple ID. Best option is to contact Apple, they can change the new certificate's topic with the old one. Otherwise you need to re-enroll all devices again. Unfortunately you can not renew enrollment.

 

Re-Enroll all 110 devices is NO option!

Can i see under which account the last certificate was made?

AJPinto
Honored Contributor III

With anything like this call Apple (or Jamf), and accept that reenrolling 110 devices may be the only option. Everything with device management is certificate based and if you screwed up the certificate, reenrolling may be the only option. In this case, renewing your push certificate with the correct AppleID may resolve most of the issues, some device side work may still need to be done. However, more details are needed to know for sure if reenrolling is needed or not.

 

https://www.jamf.com/contact/

Franky779
New Contributor III

OK, lucky me. I found the right Apple ID and started the renewal again. Now everything is fine. Puh!

AJPinto
Honored Contributor III

Awesome, I'm glad to see things sorted out. I really don't like how apple ties all this to a "shared" Apple Account rather than to an origination that any Apple Account tied to the organization can do.

agungsujiwo
Contributor

@Franky779 
This can be my note so that when updating APNS I use the correct Apple ID
Thank you for your sharing