After upgrading to 10.12.6, touchID is disabled in system preferences.

[aaroncruz]

Hello,

We upgraded our machines to 10.12.6 and now the touchID is disabled in the system prefs. They were not disabled in 10.12.5 but the upgraded now triggered it. Help please?

[smamdani]

Do you have Symantec Endpoint Protection installed? We found this was causing a conflict with TouchID and 10.12.6.

[rqomsiya]

duplicate post

[rqomsiya]

What version of SEP are you running? 14.x?

[makander]

@smamdani

What symptoms did you have and what did you do to resolve it?