Just like @dvasquez mentioned, this string is specific to your Epic environment. But here's what our Epic Rover App Config looks like.
Hi @reon, @iDobbins, @kyletoburen, @ejboyd, @dvasquez,
Just to followup on this thread, should Jamf Pro admins looking to deploy Epic Rover that stumble upon it:
- Reach out to your internal Epic team, and have them access the "Haiku, Canto, and Rover Fundamentals Setup and Support Guide" documentation from Epic Sherlock.
- This explains how they can generate the unique URL to provide you to use in AppConfig.
<dict>
<key>EpicMobileConfigurationURL</key>
<string>epicrover://handheld/config/INSERT-UNIQUE-CUSTOMER-URL-HERE</string>
<key>mdmIdentifier</key>
<string>$UDID</string>
</dict>@reon - Does this solve your initial question? Thanks in advance!
Adam
Jamf Healthcare
Hello Adam.mahmud and everyone,
I'm Jay here and new to Jamf and having similar issue as others in pushing down EPIC Rover with environment preconfigured.
Below is the the plist im trying, no errors when saving however when launch Rover it still shows no env. configured.
Already tried remove rover app and re-pushed.
We found our issue was that the Techs were choosing an external Visitor network to start the Prestage deploy. When Rover was done installing, they would launch it, without moving to an internal network. The Rover appconfig would not download until Rover was exited (swiped up) and the device was connected to the internal network. Then launching Rover would download the configs. If Rover was still in the background, when connecting to internal network, it would still show No Env error message.
Also, the Certs to connect to the server, where the encrypted path for Rover was, is the same Certs in our internal WiFi profile, maybe that had to be connected for the appconfig to load correctly, too.
We use only the Key and String in our AppConfig. The Epic "MobileConfigurationTool" is finicky and non-intuitive, but you can add multiple environments, then the user can tap on the environment banner at top and choose an environment from a drop down before logging in. Our Non-Prod appconfig includes all our environments to choose from.
It really sounds like a call to the Epic Tech Support to make sure all the ducks are in a bush.
The multiple environments have to be configured in the Epic MobileConfigurationTool.exe program. You can have multiple environments in the Config tool. You can have only one entry in the Rover appconfig in Jamf. When Rover starts, it reaches out to the one server that is in the appconfig to load the econfig file, that is why only one entry can be in there. But, the Dropdown menu at the Rover login screen can load the environment you want before you log in.
We have only two Rover Apps deployed from Jamf. One with only the Production environment for the general clinical deployments. And one with all the non-prod environments (we don’t want nurses messing around with choosing random environments).
