Has anyone had this issue when changing our local admin password via Jamf in the Local Accounts payload and choose 'Reset' I get an error stating 'Error resetting the password for user'
I am using Jamf Pro 10.27
Tested on macOS High Sierra & Mojave, just keeps failing.
Has anyone else had this issue or have some sort of fix
The only reason I can think of is if that account has a secure token and is the only account on the Mac that does. Some versions of the OS will protect the sole secure token holder from losing it, meaning you can't force-reset the password, only change it in a manner which retains the secure token (a method which requires the current password). Similarly, you wouldn't be able to delete that account.
I am looking for a similar solution. We have a local "admin" account on all of our machines. An analyst from our ServiceDesk gave out this password last week to assist with a login issue for an end user. We now need to reset this local account password on all machines. Utilizing the Local Accounts payload in policy results in the same error the original poster is seeing.
Is the only option to run the sysadminctl cmd and expose the old and new password in cleartext in some type of log?(or is that not a concern)?
I'm also having this issue. On enrollment, we set up a Local admin account with an initial password. Then when we move it to classroom or lab groups we want to change the password. Then we get the same error 'Error resetting the password for user'. The weird thing is this policy worked fine up until this week.