Casper JSS Push Notification - Is it required?

[Bernard_Huang]

Hi all,

We are noticing the following warning within our JAMFSoftwareServer.log. Seems like it's trying to get to gateway.push.apple.com.

2016-07-22 11:15:39,413 [WARN ] [oolThread-8] [PushQueueManager ] - Error sending push notification com.jamfsoftware.jss.pushnotification.notifications.AppleMDMCheckInNotification@2ba5545e to connection com.jamfsoftware.jss.pushnotification.connections.ApplePushNotificationServiceConnection@6f3a8894. Unable to connect to APN server "gateway.push.apple.com:2195"

I believe our company's proxy would be blocking this.
- Is this connection to gateway.push.apple.com really necessary? What is it for?
- If it is not necessary, is there any Casper JSS settings that would turn this off?

[nzmacgeek]

Hi Bernard,

If you want to manage Macs or iOS devices using configuration profiles, or deploy Apps to iOS devices, you will require Apple Push Notifications. As a result, you will need to be able to connect to port 2195 on that host (or collection of hosts in the 17.0.0.0/8 subnet.

This article from JAMF is a great article that discusses network ports:

http://docs.jamfsoftware.com/9.92/casper-suite/administrator-guide/Ports.html

It also includes links to the Apple Knowledge Base articles referring to push notifications that you can use to support diagnostics.

William