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Question

Categories in Self Service

  • September 20, 2014
  • 5 replies
  • 15 views

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Why categories are displayed twice in the Self Service ?
http://image.noelshack.com/fichiers/2014/38/1411236123-img-0001.png

5 replies

Forum|alt.badge.img+3
  • New Contributor
  • September 20, 2014

That's the default display for self service when you have not selected specific categories for the apps available. If you select categories for apps, they will show up in each of the categories you create. The bottom most row is a listing of all the apps available in self service. We just started categorizing apps this year, and ours looks something like the attached this:

external image link

Hope this helps.


Forum|alt.badge.img+6
  • Author
  • Contributor
  • September 21, 2014

The trouble is I selected one category which is called "Tout le monde"
Please look the screenshot below, with two categories "Tout le monde" and "Apps Profs : it is displayed twice...

http://image.noelshack.com/fichiers/2014/38/1411308062-img-0004.png


cdenesha
Forum|alt.badge.img+14
  • Honored Contributor
  • September 22, 2014

This is a bug when you don't feature an app. Not sure yet if it is fixed in 9.51.


Forum|alt.badge.img+5
  • Contributor
  • October 15, 2014

I do believe it's fixed in 9.52


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  • Contributor
  • October 16, 2014

It was fixed with the latest update to the Self Service Mobile app.