Posted on 09-20-2014 11:04 AM
Why categories are displayed twice in the Self Service ?
http://image.noelshack.com/fichiers/2014/38/1411236123-img-0001.png
Posted on 09-20-2014 04:21 PM
That's the default display for self service when you have not selected specific categories for the apps available. If you select categories for apps, they will show up in each of the categories you create. The bottom most row is a listing of all the apps available in self service. We just started categorizing apps this year, and ours looks something like the attached this:
Hope this helps.
Posted on 09-21-2014 07:04 AM
The trouble is I selected one category which is called "Tout le monde"
Please look the screenshot below, with two categories "Tout le monde" and "Apps Profs : it is displayed twice...
http://image.noelshack.com/fichiers/2014/38/1411308062-img-0004.png
Posted on 09-22-2014 02:03 PM
This is a bug when you don't feature an app. Not sure yet if it is fixed in 9.51.
Posted on 10-15-2014 01:26 PM
I do believe it's fixed in 9.52
Posted on 10-15-2014 05:37 PM
It was fixed with the latest update to the Self Service Mobile app.