CISCO Secure Client - Config Profile issue

MPHEGGELO
New Contributor

Seeing inconsistent deployment of a Config Profile that is required for use of CISCO Secure Client.

"the current system configuration does not allow the requested operation"

My device it installed fine (15.1) on another device (15.1), it gets the above message in the JAMF device record.

 

The config profile does have one kernel extension being deployed

Kernel Extension Bundle ID    
  com.cisco.kext.acsock

 

Screenshot 2024-11-14 at 4.54.21 PM.png

2 REPLIES 2

AJPinto
Honored Contributor III

It's been a while since I had the misfortune of dealing with Cisco. However, did you remove the KEXT from their config profile as those are deprecated. Also is the device supervised or just managed?

dmccluskey
Contributor II

You should not be using Kernel extensions. Cisco moved away from those around macOS 11 timeframe.

I removed them from my environment, maybe four years ago.

You should be using system extensions instead, the screenshots should help.

Screenshot 2024-11-14 at 9.44.45 PM.pngScreenshot 2024-11-14 at 9.44.55 PM.png