Connecting Apple TV

jlepain
New Contributor

I am trying to enroll several Apple TVs but I am getting hung up on what seems to be a very simple issue. I plug in the Apple TV using a standard micro-usb cable, however it never appears as a USB connected device in Apple Configurator? I am running Apple Configurator 1.5 with my Mac running 10.9.4. Anyone else have this issue?

2 REPLIES 2

corbinmharris
Contributor

I've found that some micro-usb cables only transmit power, not data. Have you tried different cables?

Corbin

jlepain
New Contributor

Hey Corbin,

Thanks for the reply. So, surprise surprise. It was actually working. It just doesn't like to appear as a connected device.

Thanks for your reply!