Continuous Spinning When Clicking 'Edit' on 'Distribution Point' in Jamf Pro v10.49

[Vincenthesse]

Description: I have encountered a persistent issue with Jamf Pro version 10.49. When attempting to edit a 'Distribution Point', upon clicking the 'Edit' button, I am faced with a continuous loading spinner, preventing any further actions. The expected behavior would be for the edit options to appear without any delay or persistent spinning.

Additional Information:

• Browser version: Chrome, Safari, Firefox in normal and private window.
• Operating System of Distribution Point : 13.5
• Network conditions: No conditions

Question: Do you have any idea what might be causing this issue or any suggestions for potential solutions?

[sdagley]

@Vincenthesse I'd suggest you look at your JSS logs to see if there's any indication of what's going wrong there, and you should definitely open a support case with Jamf.

[Vincenthesse]

Hello,
Thank you for your reply. I've already opened a case at Jamf and we're already escalating to the next level. Obviously, it's only on our cloud instance.

[mpermann]

If you have SSO enabled, that is likely what is causing the issue. Turn off SSO temporarily so you can adjust the settings, then turn it back on. Apparently this is a known PI.

[Vincenthesse]

Many thanks for your message. Is it about SSO in general or if I go through ?failover, it should work?

[ImAMacGuy]

I think it's a bug, I had it in the last update and opened a ticket, there is a PI related to it.  Try what @mpermann said with going into settings, toggling off SSO (for me, it did NOT erase my saved settings when I turned it off), make you changes, then toggle it back on.  

[Jabeita · Accepted solution]

Just wanted to confirm that turning off SSO and then making the edits works. Thank you!