Custom Configuration Profile is not pushed and always shows Failed in Logs.

slashnext
New Contributor II

hello Jamf Team,
i am having issues with deployment of custom configuration profile (.mobileConfig) on my mac machine , the machine is enrolled in jamf pro ,i can push and deploy certain predefined configurations like passcode,restrictions etc but i am not able to push custom configuration profile. whenever i see the logs and the status is Failed over there. kindly help me in this regard.

2 REPLIES 2

davidacland
Honored Contributor II
Honored Contributor II

This is nearly always an error with the profile.

The first reason might be Jamf Pro changing the data in the profile when it's uploaded. To stop this you may need to sign the profile before uploading.

The other possibility is the profile is malformed. If you double-click it to install locally, does that work ok? This will confirm if the issue is related to Jamf Pro, or the profile.

slashnext
New Contributor II

@davidacland yeah if i try to install it manually ,it does not show any error and install correctly.