Dedicated Vs Standard JAMF cloud instance

j_grafton
New Contributor III

Hi All,
I am the Lead Technician for my organisations JAMF instance with 1000 iPads and 500 iMacs soon to be 800 iMacs.
I received a email from JAMF saying my instance of JAMF is a dedicated instance and would I like to be migrated to a standard instance and then get automatic updates. I was wondering if anyone else got this offer and what their thoughts was and if a standard instance is better?
This is the email I received for info: this paragraph was a introduction by the customer services agent.
Also, I was wondering if you would potentially be interested in moving your instance to our Standard Cloud. You are currently on a “dedicated” version of Jamf Cloud and the reason behind it is that back in the days, when you were migrating from On Premise to Jamf Cloud, we were setting up the cloud instances on a dedicated Cloud so that you did not need to re-enroll your devices. Things have evolved since, and we now have a strong Cloud Standard environment, with equivalent performances compared to the Dedicated one. As a result, we offer our customers who were put on a Dedicated environment to be migrated to our Standard environment.
This will not have a lot of consequences for you: the only thing to be aware of is that when being on our Standard cloud, Jamf Pro upgrades are automatic. As a result, you don’t need to worry anymore about which version you are on and if an upgrade is needed, as we take care of it. We generally proceed with a mass upgrade, about 2 weeks after a new Jamf Pro version has been released. We do it on weekends and outside of business hours, to avoid any issue on your side.

3 REPLIES 3

talkingmoose
Moderator
Moderator

Based on the details you provided, you probably went through a migration from an on-premises server to Jamf Cloud a few years ago.

To avoid having to wipe and re-enroll your iOS devices, you would have paid for "dedicated hosting" so that you could keep your URL and not have to change to a *.jamfcloud.com URL. Keeping your URL use to require dedicated hosting and dedicated hosting use to require an additional cost.

Since that time, Jamf has not required dedicated hosting with Premium cloud services to keep a custom URL.

Moving you to a Standard cloud server would mean with each Jamf Pro version your instance would automatically be updated with the majority of customers instead of having to request/schedule updates. That's the only impact you'd see from moving. It would likely take less than an hour to move your database and would be done during a window that would have little impact on your management.

RLR
Valued Contributor

We got the same request a couple of months ago. We went ahead with it and not noticed anything different other than not having to ask to upgrade our instance. It just happens now which is nice.

j_grafton
New Contributor III

Thanks for the help.