Line of code isn't right or matching.....
# Run the installer
/Volumes/bomgar-scc/Double-Click\ To\ Start\ Support\ Session.app/Contents/MacOS/sdcust
# Run sdcust to install Jump Client
sudo /Volumes/bomgar-scc/Double\-Click\ To\ Start\ Support\ Session.app/Contents/MacOS/sdcust --silent
The issue might be where it says "Double Click" and/or sudo? -- try changing it to one or the other above and it could possibly work.
Hi all, re-activating an old thread
I succeeded installing the beyondtrust jump client with the script mentioned earlier.
What I'm not able to do now is to deploy a working PPPC in Jamf for it.
As Code requirement I used the output from the command: codesign -display -r - /Applications/NameOfTheApp.app/
The output looks like this and starts with : identifier "com.bomgar.bomgar-scc" and anchor apple generic .....
pasted the output in the policy and allowed this for screenrecording, accessibility and disk access
When the policy deploys to the clients, it errors like this : In the payload (UUID: 5CD9A9CE-F23C-4C64-98CF-EA89DA74A51A), the key 'CodeRequirement' has an invalid value
You cannot safelist Screen Recording on macOS, only deny it. This is probably why your configuration profile is failing to deploy.
Here's how I configured it:
Identifier Type: Bundle ID
Code Requirement: identifier "com.bomgar.bomgar-scc" and anchor apple generic and certificate 1[field.1.2.840.1136220.127.116.11.6] /* exists */ and certificate leaf[field.1.2.840.113618.104.22.168.13] /* exists */ and certificate leaf[subject.OU] = B65TM49E24
Yeah, I found out by reading a bit more that is option is not possible with recent macos
IT would have been nice to see a small notification in the jamf console about his , Jamf product group....if you read this...
I removed the screen recording and it still throw the same error. The code is the same yours....
I've have done where you cache the dmg. On some machines, they work but others fail.
Script result: expected CRC32 $B7FD6850 hdiutil: attach failed - no mountable file systems /Library/Application Support/JAMF/tmp/[Utility] BeyondTrust Client Install 2022.07.07: line 10: /Volumes/bomgar-scc/Double-Click To Start Support Session.app/Contents/MacOS/sdcust: No such file or directory
Does not mount the DMG.
Any one with an idea why not
First, in case you're interested there is a separate discussion about the PPPC for BeyondTrust Jump Client.
I'll offer my method for deployment via Jamf, which includes uninstalling a previous version of the Jump Client. My process includes 6+ pieces... 3 Config Profiles, 1 Policy, 2 Scripts (and some smart computer groups).
Here's the nitty gritty:
I'll leave it at that for today and come back to provide some more details, like the uninstall script, etc.