Posted on 03-26-2024 07:15 AM
Hello! We had an iPad stolen by a staff member. I disabled the iPad and was able to get the location. This helped HR retrieve the iPad and I now have it back. HR wants to know what is on the iPad. Unfortunatly the iPad went dead while it was missing and now I cant take it out of lost mode as the ipad will not grab a network connection to grab my disable lost mode command. Is there any way to disable lost mode without wiping the ipad?
Thank you,
Posted on 03-26-2024 07:34 AM
Try connecting to an ethernet dongle if you have one.
If not, try connecting the iPad to an Apple Configurator Mac and tether the network connection.
Posted on 03-26-2024 07:45 AM
I have an ethernet Dongle, but the ipad is not recieving any sort of network connection. I tested the dongle on another ipad and it was fine, so I know its not the dongle or ethernet cable. Also apple configurator doesn't even detect a connected device. I'm thinking I've hit a brick wall with this.