DMZ Jamf PRO server - revert access to GUI

[impervait]

Hello Everyone,

i was wondering if there is a way to restore gui access to a server that i limited to computers and mobile devices only ? ( not full access ).

i forgot to turn on clustering on that server and i need gui access.

tried accessing it locally (127.0.0.1) didnt help, im also wondering how should i update it if i dont have GUI access ?

thanks for everyone that can help,

[chriscollins]

@impervait that setting is stored in the database. Contact support and they can help you manually input the necessary sql statements to restore access.

[kerouak · Accepted solution]

Stop Tomcat Log in to MySQL: mysql -u root -p

Choose database: use jamfsoftware;

Check the limited access settings: select address, access_mode from limited_access_mode_settings;

Change flag from 1 to 0 to disable limited access: (serverIP will be address listed in point 4) update limited_access_mode_settings set access_mode = 0 where address ='serverIP';

Start Tomcat You should now be able to log in to our JSS.

cheers n Gluck!

[impervait]

thank you all for this :-)

it's now working for us.

appreciate it.

best regards,

[nachiket_s]

I have found one more solution for this issue. I have tested this in windows environment ( not tested on linux and macOS)

In case you don't have database access and / or find it difficult to manage the database level restore, you can repair the current installation by executing the installer once again and choosing the repair option during the same. ( make sure that apache services are stopped during this time. 

PS: Tested it on versions prior to 10.32 only. Not tested on 10.33x and 10.34.x though.