Enrolment fails with macOS Sierra 10.12.1

bluebox
New Contributor III

We see reproducable enrollment issues with Casper 9.96 and Sierra 10.2.1 devices. Multiple laptops do not complete the enrollment but the installation aborts eventually. I first thought it's SIP so I disabled it, but no luck. The installer log says:

Nov 4 14:09:59 sierradevice installd[792]: PackageKit: ----- Begin install -----
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: packages=( "PKLeopardPackage <file://localhost/Users/user/Desktop/QuickAdd-3.pkg>" )
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: Session UUID file exists - will not overwrite /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B75CB84A-1024-4A27-B04A-BAE4F84649C2.activeSandbox
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: Will do receipt-based obsoleting for package identifier com.jamfsoftware.osxenrollment (prefix path=)
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: Extracting file://localhost/Users/user/Desktop/QuickAdd-3.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B75CB84A-1024-4A27-B04A-BAE4F84649C2.activeSandbox/Root, uid=0)
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: prevent user idle system sleep
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: suspending backupd
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/B75CB84A-1024-4A27-B04A-BAE4F84649C2.sandboxTrash for sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B75CB84A-1024-4A27-B04A-BAE4F84649C2.activeSandbox
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B75CB84A-1024-4A27-B04A-BAE4F84649C2.activeSandbox/Root (1 items) to /
Nov 4 14:09:59 sierradevice install_monitor[1326]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Nov 4 14:09:59 sierradevice installd[792]: PackageKit: Executing script "postinstall" in /private/tmp/PKInstallSandbox.vEncrz/Scripts/com.jamfsoftware.osxenrollment.f7EFzP
Nov 4 14:09:59 sierradevice installd[792]: postinstall: Creating symlink /usr/local/bin/jamf
Nov 4 14:09:59 sierradevice installd[792]: postinstall: Setting permissions
Nov 4 14:09:59 sierradevice installd[792]: postinstall: Starting ssh...
Nov 4 14:10:00 sierradevice softwareupdate_firstrun_tasks[98]: BuildTagCache: Building tag cache if necessary using catalog host swscan.apple.com
Nov 4 14:10:00 sierradevice softwareupdated[1138]: Adding client SUUpdateServiceClient pid=98, uid=200, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks)
Nov 4 14:10:00 sierradevice softwareupdated[1138]: BuildTagCache: Cache is current
Nov 4 14:10:00 sierradevice softwareupdate_firstrun_tasks[98]: BuildTagCache: Finished
Nov 4 14:10:00 sierradevice softwareupdated[1138]: Removing client SUUpdateServiceClient pid=98, uid=200, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks)
Nov 4 14:10:01 sierradevice installd[792]: postinstall: Creating config file...
Nov 4 14:10:01 sierradevice installd[792]: postinstall: Allowing for invalid certificate...
Nov 4 14:10:03 sierradevice installd[792]: postinstall: Creating configuration file for https://jss.bonn-is.de:8443/...
Nov 4 14:10:03 sierradevice installd[792]: postinstall: The SSL certificate for https://jss.bonn-is.de:8443/ does not need to be trusted.
Nov 4 14:10:03 sierradevice installd[792]: postinstall: Enrolling device...
Nov 4 14:10:06 sierradevice installd[792]: postinstall: Downloading required CA Certificate(s)...
Nov 4 14:10:07 sierradevice installd[792]: postinstall: There was an error.
Nov 4 14:10:07 sierradevice installd[792]: postinstall: Error enrolling computer: Permission Error - The user specified does not have permission to perform the action.
Nov 4 14:10:07 sierradevice installd[792]: postinstall: Enrollment Failed. This PKG may be used already.
Nov 4 14:10:07 sierradevice install_monitor[1326]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Nov 4 14:10:07 sierradevice installd[792]: PackageKit: releasing backupd
Nov 4 14:10:07 sierradevice installd[792]: PackageKit: allow user idle system sleep
Nov 4 14:10:07 sierradevice installd[792]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „QuickAdd-3.pkg“ ist ein Fehler aufgetreten." UserInfo={NSFilePath=postinstall, NSURL=file://localhost/Users/user/Desktop/QuickAdd-3.pkg, PKInstallPackageIdentifier=com.jamfsoftware.osxenrollment, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „QuickAdd-3.pkg“ ist ein Fehler aufgetreten.} { NSFilePath = postinstall; NSLocalizedDescription = "Beim AusfU00fchren der Skripts aus dem Paket U201eQuickAdd-3.pkgU201c ist ein Fehler aufgetreten."; NSURL = "file://localhost/Users/user/Desktop/QuickAdd-3.pkg"; PKInstallPackageIdentifier = "com.jamfsoftware.osxenrollment"; }
Nov 4 14:10:07 sierradevice installd[792]: PackageKit: Running idle tasks
Nov 4 14:10:07 sierradevice Installer[1284]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „QuickAdd-3.pkg“ ist ein Fehler aufgetreten." UserInfo={NSFilePath=postinstall, NSURL=file://localhost/Users/user/Desktop/QuickAdd-3.pkg, PKInstallPackageIdentifier=com.jamfsoftware.osxenrollment, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „QuickAdd-3.pkg“ ist ein Fehler aufgetreten.}
Nov 4 14:10:07 sierradevice installd[792]: PackageKit: Removing client PKInstallDaemonClient pid=1284, uid=502 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Nov 4 14:10:07 sierradevice installd[792]: PackageKit: Done with sandbox removals
Nov 4 14:10:08 sierradevice Installer[1284]: Install failed: Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wende dich an den Hersteller der Software.
Nov 4 14:10:08 sierradevice Installer[1284]: IFDInstallController 1BB00 state = 8
Nov 4 14:10:08 sierradevice Installer[1284]: Displaying 'Install Failed' UI.
Nov 4 14:10:08 sierradevice Installer[1284]: 'Install Failed' UI displayed message:'Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wende dich an den Hersteller der Software.'.
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