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Forum Posts

MacOS Monterey Beta and Jamf Agent

Hey Folks - Has anyone installed the MacOS Monterey beta and got the following error regarding the Jamf client? When you click on "Learn More..." you are taken to a site indicating that Python 2 isn't going to be supported much longer.  View more

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Device owner of a Mac machine

Is there a way to fetch the primary user details on to the client machine? maybe using jamf recon? I saw that we can set that value using jamf recon(jamf recon -endUsername <>). Is it possible to get those details as well?  View more

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Outset - Execute JAMF Policy Once Per User

Hello, We're being forced to move to Catalina sooner than desired and it appears that Login Hooks are finally flakey enough in JAMF for me to need another method. What I'm trying to do is use Outset to trigger a JAMF policy once per user at login. Th...  View more

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`jamf createAccount` working but can't log in

macos 10.15.3, jamf binary version 10.19 I am using the command /usr/local/bin/jamf createAccount -username "${name}" -realname "${name}" -password "${passwd}" -home /var/"${name}" -admin -hiddenUser It looks like it is working and I can see the user...  View more

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Binary Stopped working/moving to Shutdown

There is an issue while upgrading the JSS/JAMF binary in the client machine as given below. Binary moving to logout/login hook but here logout but not coming back to login hook. it got struck after machine not reporting to JAMF but luck is self-servi...  View more

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Lost ability to use sudo command

A random number of Macs in my environment have lost the ability to use sudo from a terminal. I have tried local admin user, ARD send Unix command as root, and JAMF Remote. I am trying a simple jamf recon and the result is:sudo: 4294967295: invalid va...  View more

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JAMF Pro Enrollment Issue After Computer Migration

Hello, I recently migrated an employee to a new laptop. I used migration assistant to migrate the files over to the new machine. I ensured I removed all MDM profiles with the old machine to ensure certificate from the previous machine don't land on t...  View more

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Files and Processes and Catalina or older OSes

I'm working on a policy that calls a second policy: Policy1 - install X piece of Software (don't force restart)Policy2 - Force a restart using a Jamf helper script set with a 2.5 hour time limit. (management request) The script creates a custom windo...  View more

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Jamf on one OS on a dual boot Mac

Has anyone built a dual booting Mac where both OS's are MacOS but only one has Jamf installed? What happens when you send a wipe or lock command to that? Thanks in advance, -Pat  View more

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JSS 10.15.1 + 10.11 El Capitan Macs?

Hello, We upgraded to JSS 10.14.1 Friday, just before 10.15.1 dropped. We have a few 10.11 clients, so opted for 10.14.1 until we bump off the final El Capitan machines. Can anyone confirm 10.11 clients are working with JSS 10.15.1? I am not looking ...  View more

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Prevent macOS upgrade from command line tools

Part of our monthly software update process, we have the mac's check Apple for any software updates. I use a script that I put together and part of that script runs the command: jamf runSoftwareUpdate -fromApple I know we can use Restricted Software ...  View more

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Jamf recon hung while collecting Bluetooth information

I'm observing an issue where Mac inventory hangs. Read some older posts and traced the processes to system_profiler getting Bluetooth information. If I run these system_profiler commands myself, they succeed almost immediately.The hang occurs when ru...  View more

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jamf recon command not working

jamf recon command when run in verbose mode shows that it works upto JSS is available and doesnot update inventory. When check the JAMF client logs, there is a couple of error messages. JSS connectivity state change - state: notActive, user: nil Erro...  View more

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Restrict "Jamf Removal" by Admin Users

Is there a way we can restrict Jamf's removal from macOS by any Admin users?Any smart way that we need to supply a key/password to remove system from jamf. Business case: A non-IT Admin user can just search the way to remove jamf Framework and MdmPro...  View more

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Custom inventory collection (recon) Frequency?

Is there any way to set a custom Mac Recon frequency, such as every ~36 or ~48 hours? The Policy UI doesn't have granular option for anything other than Daily/Weekly/Monthly etc. I see (3) hard-coded options in the JSS for Mobiles Device Recon (Daily...  View more

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Policy Time-out Threshold?

I am experimenting with a a new policy that runs a bash script. In that bash script, I present an AppleScript (osascript) dialog box that prompts user for info, with a timeout of 5 minutes (300 secs). If no input occurs in 5 minutes the AppleScript s...  View more

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Trying to update the Email attribute

Hey everyone I am trying to set a custom variable to update the -email attribute via a jamf recon. So please have mercy on me : get Email Address customemail="$(/usr/bin/osascript -e 'Tell application "System Events" to display dialog "Please enter y...  View more

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