- Jamf Nation Community
- Products
- Jamf Pro
- Re: Error: An error occurred attempting to mount t...
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Error: An error occurred attempting to mount the package
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 07-14-2013 11:16 PM
Seems to be happening with every package I create and try to deploy. Attached a log below:
Sending Wake On LAN command...
Opening SSH Connection to 152.146.193.xxx...
Accepting authentication method...
Authenticating...
Successfully authenticated.
Verifying Computer's Identity...
The MAC Address has been verified.
Checking Operating System Version...
Running Mac OS X 10.8.4 (12E55)
Verifying /usr/sbin/jamf...
/usr/sbin/jamf is current (8.7)
Verifying /usr/sbin/jamfvnc...
/usr/sbin/jamfvnc does not exist.
Verifying /Library/Preferences/com.jamfsoftware.jamf.plist...
Preparing Policy...
Executing Policy 2013-07-15 at 11:20 AM | user | 5 Computers...
Mounting afp://server/CasperShare to /Volumes/CasperShare...
Installing Lexmark X945e Drivers.dmg...
Error: An error occurred attempting to mount the package "Lexmark X945e Drivers.dmg".
Unmounting file server...
Submitting log to server...
Finished.
13 REPLIES 13
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 07-15-2013 04:18 AM
Spaces?
--
https://donmontalvo.com
https://donmontalvo.com
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 07-15-2013 05:17 PM
Not sure what you mean by that?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 07-15-2013 05:25 PM
Hes saying there are spaces in your .dmg file name. Do you see the same error when deploying a package without spaces in the file name? Also, try connecting to the CasperShare manually from the machine you are doing the install from and see if you can mount the .dmg
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 07-15-2013 05:26 PM
Have you tried taking the spaces off the DMG name?
Error: An error occurred attempting to mount the package "Lexmark X945e Drivers.dmg".
--
https://donmontalvo.com
https://donmontalvo.com
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 07-15-2013 06:37 PM
Have spaces in many of our packages without issue. I've gotten another user here to package it up without issue. So it seems isolated to my setup.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 07-30-2013 07:07 AM
Im getting the same thing but have no spaces in my package names - only _ and -
Would be interested to see what the problem is.
Funnily enough they deploy (pkg's) and run normally when you run them locally.
Just trying them over a casper policy now.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 09-20-2013 10:07 AM
Had a similar issue with 9.01, after talking with JAMF support, it ended up needing a 'sudo chmod 755 mypackage.dmg' before uploading to Casper Admin, was able to get it to push out after that.
Reply
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 09-27-2013 06:12 AM
usually winds up being the problem here as well. chmod 755 is the common resolution for us as well in this case.
Reply
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 05-25-2016 04:44 AM
I just recently started seeing this error for the first time. I tried the chmod command and tried rebuilding the package to no avail. Then I noticed all of the failed policies were on machines that were updated to 10.11.5 (latest version of El Capitan) but had not rebooted since getting 10.11.5. Once I rebooted the machines, the policy worked fine.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 09-09-2020 11:48 PM
Thanks all. The resolution - 'sudo chmod 755 mypackage.dmg' before uploading to JAMF pro is still valid.
Reply
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 09-13-2021 09:20 PM
For some reason, I am not able to change the permissions on the .DMG, even as root
Error: Operation Denied
Have you run into this?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 09-10-2020 05:58 AM
Another reason to use https downloads from a DP whenever possible since that ensures the downloaded .pkg/.dmg will be accessible.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 12-06-2023 08:45 AM
I'm getting this error using JCDS in JAMF Pro 11.0.1
