GSX Shows no SN's found

Valued Contributor II

Upgraded to 9.93 and I tried to do a GSX update. The results were that it couldn't find any of the SN's. None were up to date, none were new. The GSX test completes, it just doesn't find anything.

I spot check some and there is warranty info in the GSX website.


New Contributor III

I'm having the same issue, when I test GSX the test returns as successful, when I do individual lookup under the Purchasing option, I get "GSX lookup was not successful." and when I do Bulk purchasing info lookup "Look up Purchasing Information from GSX" I get the same results as you. Were you able to get this fixed?