Posted on 10-06-2015 08:44 AM
I have iPads that I have enrolled in Casper with DEP, but after activationsetup there is a re-occuring prompt to "Sign in to iTunes to allow Casper to manage and install apps. With the ability now to deploy apps without an Apple ID, I have no reason to log these iPads in to the App Store but I can't find what is causing this prompt or how to stop it.
Posted on 10-06-2015 11:04 AM
I figured out what I did wrong. I had a free app assigned to the iPads, but I did not have the app added to the app catalog so that I could use VPP to deploy it. Once I added it to the App Catalog and set it to use VPP, I no longer got the prompt.
Posted on 12-14-2015 06:25 AM
That solution did not work for me - unless I'm not understanding where the app catalog is in Casper. I have the device-assignable free app added under Mobile Devices>Apps, properly scoped, but the request for iTunes still appears on the iPads.
Posted on 01-06-2016 10:55 AM
That is the correct location, but on the VPP tab for the app do you have Assign VPP Content checked?
Posted on 01-06-2016 11:01 AM
I had the same symptom a few months ago. It was due to a free app not being added / deployed via VPP.
Posted on 01-11-2021 11:09 AM
This prompt pops up for me when the following is enabled...even for supervised devices
Make app managed if currently installed as unmanaged
Manage the app if it is currently installed as an unmanaged app (the user is prompted to allow management on unsupervised devices)
Posted on 04-20-2022 02:33 PM
Go to Mobile Device Apps > select app > Managed Distribution > Assign Content Purchased in Volume.
Fixed!
10-19-2023 11:11 AM - edited 10-19-2023 11:12 AM
This does not fix it for me. I'm constantly facing this problem and still haven't found the source of the problem.