Posted on 05-02-2022 04:06 PM
I apologize if this was answered already elsewhere, but most of the answers I saw looked MacOS related, not iOS.
I somehow missed the expiration for our apple push certificate, so by the time I renewed it the old one was no longer valid. When I renewed it, I saw a message that because the old one had expired, I wouldn't be able to use that to push commands to our currently enrolled devices.
So, I assume I'll need to touch each device to solve my blunder. What exactly do I need to do? These were all enrolled via DEP initially.
If not for the need to update the DAC app for AP testing, I would just wait for the summer and factory reset all of them. If I could at least do 20 of them that would get me through AP testing next week.
Thanks
Solved! Go to Solution.
Posted on 05-03-2022 03:29 PM
Thanks Steve, I saw that post but it looked like it was MacBook specific, not for iPads.
However, it turns out I made a similar error to others and used the wrong AppleID to renew the certificate, so the issue wasn't so much that it was expired. Once I used the correct AppleID all the iPads came back like lost little sheep :)
Posted on 05-03-2022 04:27 AM
@bhouseward here is a link to a post (and there are a few) of others who posted a similar question on Jamf Nation. https://community.jamf.com/t5/jamf-pro/expired-push-certificate-and-re-enrollment/m-p/236210
I feel like you'll have to re-enroll the devices. I hate that for you.
Posted on 05-03-2022 03:29 PM
Thanks Steve, I saw that post but it looked like it was MacBook specific, not for iPads.
However, it turns out I made a similar error to others and used the wrong AppleID to renew the certificate, so the issue wasn't so much that it was expired. Once I used the correct AppleID all the iPads came back like lost little sheep :)
Posted on 05-03-2022 03:49 PM