iOS devices aren't automatically receiving configuration profile updates, require blank push to clear "pending" queue

[itss]

The subject pretty much says it all. If I make changes to a configuration profile that is already installed on the devices and then click the "distribute to all" button, nothing happens on the devices, however a new item appears in the queue for each device with the status "pending".

If I manually select each device in the JSS and send a "blank push", then the queue immediately empties and the changes apply.

This doesn't affect new profiles, which seem to apply properly.

[musat]

Have you gotten anywhere with this issue? We seem to be having similar problems.

[ItsMe_Sean]

Hi Itss

Please refer to my post in the following discussion;

https://jamfnation.jamfsoftware.com/discussion.html?id=10113

Both your JSS and mobile devices require a persistent connection to APNS to receive and execute commands successfully.

Regards
Sean