We have started noticing a lot more issues with our iPads getting mdm commands towards the end of last week and today. We did update to 10.44.1 around 9 days ago. Inventory Updates, app installs, and profile install/removals will just be stuck pending forever. We've restarted our jamf instance, restarted iPads, turned off caching servers (since we've had problems with app installs previously), tested on outside networks, but it seems to be the same no matter what. Is anyone else having issues? I'm not sure if it could be an Apple thing or maybe a 10.44.1 thing, or if it's something entirely different.
It's not just profiles. It happens with Inventory Updates, App Lists, App installation commands, and profiles. Sometimes if you restart the device holding the power and home button one of them will go through, but that's about it. That's not consistent either. I'm probably going to open up a Jamf case, but thought I'd reach out here first to see if anyone else is having the issue.
I appear to have a similar issue. Trying to install an iPad app through Self Service is hit and miss, around 80% hit mark for the app to install. The one iPad I have been working with since discovering the issue has further failed to remove a config profile, as well as failing a 'Wipe Device' command. All processes hang in the MDM as pending.
Running v10.43.0 at the time of this post.
Does anyone have any updates to this issue? We are still seeing similar issues with 10.44.1. I will be reaching out to JAMF support, but wanted to check to see if there were any solutions first.
My issue came down to the App List never finishing, causing commands to stall. This was consistent on every device with issues. It would get into a state where no commands would process.
We have updated three iPads with issues to the new 16.4 that was just released Monday and the issue goes away. I think it was an issue with 16.3.x.
The bad part is 16.4 is not certified for our state testing so we are hesitant to update because updating last year caused audio issues with the tests.