Have three Ipads connected to Jamf on the laptop. We were playing at locking down their wifi capabilities and created a wifi connection and whitelisted the wifi option in restrictions.
Now ipads appear unconnected to anything but also are "Restricted" in wifi section on Ipad.
How do I get these back online?
I shared my laptop's Internet connection over USB so that the iPad could connect to the Internet and pushed out the configs again -- no dice.
Then I did a full wipe and re-enrolled the device through DEP > pre-stage enrollment, etc -- no dice.
Is it possible/likely there's a hardware malfunction that's preventing the iPadOS from activating the Wi-Fi settings? (the Wi-Fi and Bluetooth switches are greyed out)
A) We do not require the MAC to be registered.
B) The Wi-Fi (and Bluetooth) settings in the Settings app are greyed out which I think is strange.
C) Yes, we have a Wi-Fi config, but even after the DFU, the device doesn't want to connect to Wi-Fi even to pull in the initial configs.
It's brand new - it's been successfully deployed in the classroom for ~ 3 weeks. What are the chances it has a faulty piece of hardware?