2 weeks ago
Just a quick question.
I have a problem where I cannot login with a Pre-Stage Enrolled admin account any longer. I was at first but not now.
https://community.jamf.com/t5/jamf-pro/cannot-login-with-local-admin/m-p/332899#M281166
I was in Zoom call with a Jamf tech and I am able to login with a Standard Student account. He had me run a command in Terminal and Secure token is enabled for both my Admin account and Student account. He asked for the logs on the mac but I can't navigate to /Var/Logs because we found out that a Standard User doesn't see "Go to Folder..." in the Finder Go.
To help him out does anyone know a way around this? He escalated the call to an engineer.
I could also create a new policy to create an admin but I thought I would ask her first before I do so.
Thanks!
Solved! Go to Solution.
2 weeks ago
By default, the standard user will have access to the “Go to Folder” and “/Var/log” directories. If these directories are not accessible, their access will be restricted.Additionally, you can attempt to navigate to these directories using the Spotlight search feature.
2 weeks ago
Are you able to log in on a website instead of the finder?
2 weeks ago
Standard user can read the logs or use the Go To Folder option unless it has been disabled by management.
I think first you need to check folder permissions with "stat -f '%A %N' /var/log"
If standard user is not blocked or read access then you can try cat /var/log/jamf.log
but if it set to admin or root level, then you need to ask people in the team whoever managing it
2 weeks ago
By default, the standard user will have access to the “Go to Folder” and “/Var/log” directories. If these directories are not accessible, their access will be restricted.Additionally, you can attempt to navigate to these directories using the Spotlight search feature.
2 weeks ago
Unless you are restricting finder functionality somehow, anyone should see go to folder. If it's not in the menu bar for whatever reason, try the following:
2 weeks ago
Thanks for your help. Yea for some reason the Go To Folder in Go is missing. I usually use the keyboard shortcut. I checked my restrictions and didn't see anything.
I ended up using Spotlight to get to it.
Thanks!