Jamf admin account (was hidden) exposed after Migration Assistant

jchin-ro
New Contributor III

We had a new Macbook that we enrolled before handing to the end-user. The end-user used Migration Assistant to migrated his data from his hold Macbook to the new one.

Now the Jamf admin account which was hidden is now exposed and shows up on the sign-on screen as a user.

Also the MDM profiles are no longer Verified.

How do we fix this?

2 REPLIES 2

jtrant
Valued Contributor

Delete the admin account and re-enroll the machine.

I'd strongly recommend disabling Migration Assistant completely, by means of a Restricted Software record. Using Migration Assistant to migrate data (especially Settings) on a system already enrolled in Jamf will cause a UDID mismatch and the MDM profile will no longer be verified. There are also other things to consider such as machine name, AD bind etc.

jchin-ro
New Contributor III

I ended up deleting the account and re-enrolling the machine. I guess this will happen with any computer that needs to have its data migrated.