Jamf Pro 10.24.2 - Cloud Upgrade Schedule

[Garrett_Denney]

Update: September 23, 2020
Today we are making a new release of Jamf Pro available to resolve issues impacting Volume Purchase Program (VPP) and mobile device management (MDM) functionality, including license assignment errors and hanging MDM commands.

Your instance will be upgraded directly to 10.24.2 during your cloud upgrade window, as outlined below.

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Hi Jamf Nation,

We are excited to announce that we are prepared to deliver same-day support for Apple's new operating systems as they become available! This release also includes a number of enhancements to user provisioning, enterprise workflows, and security and privacy.

Read the full release notes here.

Garrett

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Cloud Upgrade Schedule
Your Jamf Pro server, including any free sandbox environments, will be updated to Jamf Pro 10.24.2 based on your hosted data region below.

Please note: your environment will be upgraded directly to version 10.24.2. Because we know that same-day support for new Apple operating systems is critical, we build Jamf Pro based on Apple’s betas as they become available. As a result, we did not release version 10.24 and are upgrading your environment directly to 10.24.2 to include additional functionality.

Hosted Region	Begins	Ends
ap-southeast-2	Sept 25 at 1400 UTC	Sept 26 at 0000 UTC
ap-northeast-1	Sept 25 at 1500 UTC	Sept 25 at 2200 UTC
eu-central-1	Sept 25 at 2200 UTC	Sept 26 at 0800 UTC
eu-west-2	Sept 25 at 2300 UTC	Sept 26 at 0300 UTC
us-east-1	Sept 26 at 0400 UTC	Sept 26 at 1700 UTC
us-east-1 sandbox	Sept 26 at 0000 UTC	Sept 26 at 0900 UTC
us-west-2	Sept 26 at 0700 UTC	Sept 26 at 1200 UTC

Next Steps
Need assistance identifying the Hosted Data Region of your Jamf Cloud instance? Check out this guide to find out how.

If you want to be alerted when your upgrade kicks off, subscribe to updates here.

For information on what’s new in Jamf Pro 10.24.2, please review the release notes.

[ClassicII · Accepted solution]

@Garrett.Denney

Does 10.24.1 include the Big Sur Enrollment fixes that are currently in 10.24 Beta? Going by the patch notes, I'm guessing no, but wanted to confirm.

[Jerry_Gordon11 · Accepted solution]

So any downtime with this update on tenants?

[dshepp33 · Accepted solution]

Now that there is a .2, do we get that this weekend in cloud?

[ClassicII · Accepted solution]

@Garrett.Denney

Does 10.24.1 include the Big Sur Enrollment fixes that are currently in 10.24 Beta? Going by the patch notes, I'm guessing no, but wanted to confirm.

[KatieE]

Hi @ClassicII - We do expect the current Big Sur beta to successfully enroll in Jamf Pro 10.24.1, but we continue to test each beta as it comes. Please join us in our beta forums to let us know your results. Thanks!

[ClassicII]

Thank you for the confirmation @kenglish !!!

[ewinterbourne]

Is Jamf no longer emailing their clients to notify us of upcoming updates? I didn't receive one about this update and am glad that I stumbled across this in time for me to raise the change request at our end.

[dng2000]

I received the email announcement so I'm good.

[ewinterbourne]

Good to know @dng2000 I'll get in touch with jamf -probably a one off

[Jerry_Gordon11 · Accepted solution]

So any downtime with this update on tenants?

[Garrett_Denney]

Hi @Jerry.Gordon11, yes, there will be downtime during your cloud upgrade window. This is typical with upgrades -- device management will not be impacted.

[dshepp33 · Accepted solution]

Now that there is a .2, do we get that this weekend in cloud?

[korzeniowskin · Accepted solution]

Can you elaborate a bit on what does and doesn't count as "hanging MDM commands"?

[Garrett_Denney]

Hi @dshepp33, yes, all cloud instances will be upgraded directly to 10.24.2 during this weekend's maintenance window.

[franton]

@dshepp33 I've just had an email to say we will get .2

[Garrett_Denney]

Good question @korzeniowskin, sure can. Here is a bit more detail from the release notes:

[PI-008830] Fixed an issue that could cause MDM commands to be delayed if HTTP/2 was enabled for APNs in Jamf Pro 10.24.1. This caused app installation workflows to fail.

[Jason33]

@Garrett.Denney Any hope this will resolve an issue with 2020 MacBook Air's failing to start Remote Management?

[GregE]

Unable to view device records, Configuration Profiles and Smart Group results since the upgrade. Anyone else?
Edit: Resolved by restarting Tomcat on the Cloud server.

[SBDJAMFADMIN]

Will we need to push a new JAMF binary to the masses?

[franton]

@SBDJAMFADMIN No. Jamf is very good at updating itself.