So I've had a few users on Big Sur reporting that after they enter their
password, their systems freeze at the progress bar, and never get to the
desktop. One user had it sit for several hours. Only doing a hard shut
down and then logging in again wo...
Anyone having luck blocking USB connected printers? I've built a config
profile and pushed it out to a test machine, and as soon as I do, the
printers that I've added via Self Service disappear. I've tried allowing
managed printers, added the printer...
I've had a policy in Self Service with a script to uninstall Code42
CrashPlan, the script simply called /Library/Application
Support/CrashPlan/Uninstall.app and it would uninstall, even for
non-admin users. Now today I am getting prompted to enter ad...
Anyone having trouble with macOS 10.15.6 or 10.15.7 installers not
caching to targeted systems? I've built a new package for 10.15.7 and
trying to deploy it to /Applications. Policy runs just fine, finishes,
but the installer is not placed in /Applic...
Hoping someone can help me out with this - I need to drop a file in
~/Downloads when deploying software during our automated enrollment. We
use Slack for internal messaging, and there is a preconfigured Slack
token that will populate our Workspace UR...
On one of the systems, run a policy with the Disk Encryption payload and
the Action set to "Issue new Recovery Key", and the Recovery Key type as
"Individual". As long as your initial FileVault profile/policy was set
to send the keys to Jamf Pro, it ...
I've just been using the Jamf Helper to bother users to update, and have
been having success with that. If they choose to update right then, one
button opens System Preferences/Software Update. If they choose to do so
later, they can close the Helper...
Use something like Smart Card Utility from the App Store to see the
certificate(s) on the Yubikey, it will also show you when they expire. I
had to obtain 2 of the certs listed from our Cyber team to push to
devices via a Config Profile, and I do see...
I'm moving production servers (long story) and this week had to upgrade
JIM to version 2.3.1 and Amazon Corretto to 126.96.36.199.1 to patch some
vulnerabilities that came up on a report. Now, my legacy Jamf Pro cannot
reliably maintain a connection to t...
Once the issue has been remediated and an inventory update completed,
the machine should be removed from the Smart Group. All depends on
how/what you want to do. This is a pretty good blog post to go over and
should help to get you started