JAMF SYNC problems

[Aitorhdez]

Hello everyone.

In the new JAMF SYNC I have a significant amount of packages that appear with a blank circle and do not perform the download to synchronize.

According to the JAMF SYNC documentation, this status means: The package is in Jamf Pro's package list, but does not exist on the source.

But it doesn't explain how to fix it :(. I am doing the synchronization from JCDS to Local.

[AJPinto]

Jamf Sync is only a few weeks old, most of us won't have much experience with it yet. Even though Jamf Sync is not formally supported by Jamf I would suggest still opening a ticket. It's absurd that Jamf retired a supported application (Jamf Admin) and replaced it with an unsupported application with no way to perform the function that Jamf Admin had in a supported method. 

You may also want to take this ask to the Mac Admins Slack, the Jamf Nation slack channel tends to be more active than the discussions for niche things.

[dtmille2]

I second the observation of the absurdity of retiring an app that was an essential component of our workflow, and offering an app, that I just learned here in this forum is unsupported? That is very disappointed. I have unsuccessfully attempted to sync my packages in Jamf Cloud with a local distribution point and so far it has been unsuccessful.  I started at around 9:00 AM and as of 3:30 PM it is only halfway through. Unsure of what to do next. This is very slow compared to Jamf Admin.