Managed App now shows as Unmanaged iOS11

tech51
New Contributor

I have an App ( Scratch Jr. ) successfully managed on 300+ iPads....save one ( that I have found so far ).
All iPads show the App as Managed as expected; the one rogue iPad has all other Managed Apps showing Managed as expected as well. The app ( Scratch Jr ) will not launch in the unmanaged state. Is there a way to remove just this one App from the iPad via remote JSS command? Or remove from the iPad itself ?

2 REPLIES 2

KevinEden
New Contributor

Using Jamf, you could goto the app and exclude the device itself. After it then removes the app, you could then remove the exclusion to have it re-download the app.

tech51
New Contributor

I ended up having to delete the device in JSS. Then erase/restore and reenroll for the App to reinstall.