MDM Profile distribution showing "Unknown Payload" for Home-screen layout payload

Drtrider
New Contributor

We've got a large number of iPads showing an "Unknown Payload" instead of "Home screen Layout" when deploying via an MDM profile. Anyone have any idea how to resolve this? 8b3d074c5ba44720ba276ddd88b1d32d
969ef85642504d3f9e4aada543a8975e

2 REPLIES 2

bentoms
Release Candidate Programs Tester

@Drtrider hmm. Odd. Are the devices supervised?

Drtrider
New Contributor

They are, however we found the iPads just needed to be updated. Problem solved.