Prestage enrollment of devices

[Dan1987]

Hey,

We are about to introduce 100+ iPads into our company and would like to have the Pre-stage enrollment configured.

• I have created a pre-stage enrollment and set the scope to include the devices enrolled in DEP.
• I have created a configuration profile to lock the devices to one app.

My issue however is, when i connect them to the wireless internet the option to apply configuration shows up but as soon as i select it and click next, it shows a message "cancelled".

I also tried to use the Apple configurator, however after completing, it shows a message asking for an apple ID and password. After entering our MDM account details, it tells us its not configured.

Any advise would be appreciated.

Thanks

Dan

[blackholemac]

I would first check if this is a timing issue...try testing just the DEP enrollment without the single app mode profile. Does everything work fine with that alone?