Posted on 03-23-2018 06:28 AM
I have a couple wifi configuration profiles that were created new yesterday, not cloned at all. I scoped them to a department and saved it. Now my two apple tv's show under the scope list for reason (they aren't in that department and it still shouldn't show them in the list even if they were). I try to remove them from the scope. Edit>remove tv1> remove tv2> save> done. They still stay on the list. I've tried both "distribute to all", and "distribute to new" just to double check it wasn't being affected by that.
Any ideas?
Posted on 03-23-2018 06:44 AM
Are you removing the devices from the group or from the config profile? If you scoped the config profile to a group, you would have to remove them from the group.
Posted on 03-23-2018 06:50 AM
I scoped them to a department. That's all I scoped it to. But now on the scope list it shows two individual devices, both being apple tv's. I never scoped the config profile to them, to begin with. Now when I try to remove the two apple tv's from the scope (that I never added to the scope to begin with) It acts like they've been removed, but after I hit save they appear back in the list as being in scope.
Posted on 03-23-2018 06:53 AM
Before Deleting:
Deleted:
After clicking Save:
And I never included them in the scope, to begin with.
Posted on 03-23-2018 06:53 AM
That might be a bug. I've seen similar oddities since I upgraded to 10.2.1. You may want to put in a call to support.
Posted on 03-23-2018 06:54 AM
I wonder if you might just delete the entire group and create a new one with out those devices scoped to it.