Posted on 11-29-2018 03:51 PM
Am using Jamf Pro - cloud based and we have a few configuration profiles pushed to devices. Devices somehow are missing the Safari app. Any direction where or what I need to turn on to restore the app.
Thanks
Posted on 11-29-2018 04:20 PM
A Configuration Profile is most likely restricting this application, best check Restrictions in your iOS Configuration Profiles and see if it is ticked or selected in anyway.
Posted on 11-29-2018 07:36 PM
Will do Thanks
Posted on 11-30-2018 11:04 AM
I have an ipad with the same problem. I checked the only restriction that is getting pushed to the ipad and it has safari enabled. I am opening a case to see what I am missing. Let me know if you find anything.
Posted on 11-30-2018 02:59 PM
Tried updating the OS and made a new profile. Same issue - still missing the Safari app. Checked. through all possible scenarios. Safari popped back when I excluded one of the devices ie remove the configuration. No idea what the issue is..
Posted on 11-30-2018 03:15 PM
OK Resolved - Called JAMF and they were great. Seems like in configuration profile in > Restrictions > iOS and tvOS > Applications - make sure Safari is not in the list of Restricted App Usage. Delete if it shows up and that should solve he issue..
Posted on 12-19-2019 05:09 AM
Also make sure that under the configuration profile > Restrictions > iOS > Applications - make sure "Allow use of Safari" is checked.