Self Service application does not deploy

[Sagaroth]

Hello everyone!

I've added a MAC via BYOD and user auto enrolment, but the Self Service portal won't deploy despite enabling/disabling setting and forcing policy updates on the MAC.
I can't find any trace of a deployment attempt in /var/log/jamf.log.

Do you have any leads or ideas?

Thanks a lot!

[AJPinto]

Just to get the dumb question out of the way. Do you have installing SelfService Automatically enabled? As a temp work around you could package the app, and deploy with a policy.

[Sagaroth]

I forgot to specify but yes, I do have this option checked and I've tried to check/uncheck it to "force" deployment but without success.

[AJPinto]

Assuming the Jamf Binary is installing, can you run any policy that delivers a package? Self Service comes down as a package as the device is enrolled, if there is an issue reaching the Distribution Point Self Service won't install.

[Sagaroth]

I've just done some tests, I can deploy apps via the JAMF server and via App Store directly without any problem.

[danlaw777]

Are you deploying self service to computers or devices? or both? 

[Sagaroth]

Only on Computers.
In the meantime, I've created a workaround that deploys the Self Service package, but it's not as clean as the native solution.