Self service was unable to locate the necessary preferences.

guilherme_teles
New Contributor

Hi,

I've created 2 new 10.9 VMS in VMware Fusion to test purposes.
The first I've enrolled using the web enrolment, the second I've remotely enrolled using recon.
Both of them are well enrolled but I cant open Self Service.
I've deleted the self service and downloaded again but it continues to give the same message (I even used AppDelete).

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Here is the console error:

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5 REPLIES 5

scottb
Honored Contributor

Ever find a reason for this? I've had a couple reports of it happening to us (8.73).
Curious...

gteles
New Contributor

EDIT: This problem was fixed, it was folder/file permissions problem.

Ps: I'm using Red Hat (Centos) for JSS.

dpertschi
Valued Contributor

@gteles - folder/file permission problem where? What was not right?

I'm seeing this too.

Templarion
New Contributor II

I'm getting this as well. What did you do to fix it?

mostlikelee
Contributor

Haven't found the cause yet, but running a disk utility permissions repair fixed the problem for me.