Self service was unable to locate the necessary preferences.

[guilherme_teles]

Hi,

I've created 2 new 10.9 VMS in VMware Fusion to test purposes.
The first I've enrolled using the web enrolment, the second I've remotely enrolled using recon.
Both of them are well enrolled but I cant open Self Service.
I've deleted the self service and downloaded again but it continues to give the same message (I even used AppDelete).

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Here is the console error:

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[scottb]

Ever find a reason for this? I've had a couple reports of it happening to us (8.73).
Curious...

[gteles]

EDIT: This problem was fixed, it was folder/file permissions problem.

Ps: I'm using Red Hat (Centos) for JSS.

[dpertschi]

@gteles - folder/file permission problem where? What was not right?

I'm seeing this too.

[Templarion]

I'm getting this as well. What did you do to fix it?

[mostlikelee]

Haven't found the cause yet, but running a disk utility permissions repair fixed the problem for me.