Software Update Server not Being Set Correctly by JSS?

[sgrall-pfg]

Has anyone else had an issue where the Apple Software Update Server defined in the JSS looks like it's applied correctly (defaults read /Library/Preferences/com.apple.SoftwareUpdate CatalogURL shows the server), but it still pulls from Apple's Internet servers? I had to manually change the setting from Terminal before it starting looking at my internal SUS. If anyone else is having a similar issue, I'll submit a report to my account rep. I'm not sure how this is possible.

[bentoms · Accepted solution]

10.8 clients? I've noticed on mine that there is a trailing space in the catalog url.

[sgrall-pfg]

Yes, 10.8 clients. I confirmed that it is setting it with a trailing space at the end, so maybe that's the problem. I'll report it to JAMF.

[bentoms]

here too: https://jamfnation.jamfsoftware.com/discussion.html?id=6182

[franton]

Best to implement this through MCX as we've found.

[bentoms]

From support (I hope they don't mind).

At the present time, we don't have a production release with a fix for this issue, but for your records our internal system has this bug as D-003070, so feel free to check in with future release notes. Our internal notes show that this is only on Late 2011 MBP and setting it with a policy. So, workarounds we have for these is either scripting the .plist change, using a config profile, or MCX settings seem to work as well.

[franton]

Disagree. We've found it an issue on everything we have. That's 2007 imacs upwards.

[bentoms]

Let your JAMF rep know. Defect ID is above.

[acdesigntech]

i'm planning to just use a config profile for this. Has anyone run across problems with this method?

[gibson_lee]

I kept getting error messages about this from the clients. By default "Set Software Update Server" was using http://servername:8088/index.sucatalog and I could not access through a browser either.

I found a thread from Apple and tested the recommended location and am going to test a script that states:
sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://server.domain:8088/index-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog

I was able to access this through a web browser.

[acdesigntech]

interesting. That was the ONLY way i was able to get my 10.6 and 10.8 clients both to see the SUS. If I specified an sucatalog, I would get varying results. Some updates would show, but not others. It was just weird. index.sucatalog seems to work pretty consistently, but not consistent with what Apple documents.

[bentoms]

http://support.apple.com/kb/HT5240

Still works for me with 10.8.