Touch ID prefpane missing in High Sierra

lunddal
Contributor

After upgrading to High Sierra on two test machines, the Touch ID prefpane has dissapeared from System Preferences for managed users.

We don't have any restrictions set in a config profile, and the fingerprints added when the machines were on Sierra still works.

When logged in as a local user, the prefpane is there.

Any one else seing this?

8 REPLIES 8

bentoms
Honored Contributor III
Honored Contributor III

AD mobile account?

Seems to be a bug, please log with Apple. Others have reported the same on Slack.

RogerH
Contributor II

+1 I have also seen this behavior.

lunddal
Contributor

Yes, they are mobile accounts. Will make a bug report.

koalatee
Contributor II

@lunddal btw here's an initial report you can dupe http://www.openradar.me/34617535

lunddal
Contributor

Thanks. Btw. we still use Open Directory, and it's the same issue.

EliasG
Contributor

Has anyone found a fix for this? I upgraded over the weekend and lost my touch ID also.

TomPope
New Contributor

I just installed the latest public beta for 10.13.1 (build 17B35a) and the Touch ID pane is back. Woohoo!

Incidentally, I had touch id configured before I went to High Sierra and it never stopped working. Didn't even notice the pref pane was missing until yesterday when a user asked to have it set up.

lukerumley
New Contributor

Fixed in public release of 10.13.1. Head to the App Store to update!

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