Posted on 09-27-2017 02:00 AM
After upgrading to High Sierra on two test machines, the Touch ID prefpane has dissapeared from System Preferences for managed users.
We don't have any restrictions set in a config profile, and the fingerprints added when the machines were on Sierra still works.
When logged in as a local user, the prefpane is there.
Any one else seing this?
Posted on 09-27-2017 02:01 AM
AD mobile account?
Seems to be a bug, please log with Apple. Others have reported the same on Slack.
Posted on 09-27-2017 07:27 AM
+1 I have also seen this behavior.
Posted on 09-27-2017 08:15 AM
Yes, they are mobile accounts. Will make a bug report.
Posted on 09-27-2017 09:59 AM
@lunddal btw here's an initial report you can dupe http://www.openradar.me/34617535
Posted on 09-28-2017 12:14 AM
Thanks. Btw. we still use Open Directory, and it's the same issue.
Posted on 10-10-2017 11:39 AM
Has anyone found a fix for this? I upgraded over the weekend and lost my touch ID also.
Posted on 10-11-2017 01:23 PM
I just installed the latest public beta for 10.13.1 (build 17B35a) and the Touch ID pane is back. Woohoo!
Incidentally, I had touch id configured before I went to High Sierra and it never stopped working. Didn't even notice the pref pane was missing until yesterday when a user asked to have it set up.
Posted on 11-09-2017 01:33 PM
Fixed in public release of 10.13.1. Head to the App Store to update!